Senior Operations Manager / Operations Manager (Queens)Plaza Premium Group • Queens, NY, US
Senior Operations Manager / Operations Manager (Queens)
Plaza Premium Group • Queens, NY, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
- serp_jobs.job_card.part_time
job_description.job_card.job_descriptionExpert with LOP knowledge and drives all SLA executions through high level action plans. Achieve set goals by prioritizing, organizing, and completing objectives / projects on the deadlines established. Swift reaction to customer complaints and queries and follow up with operations team. Root cause analysis for recurring complaints as well as corrective and preventive actions to all complaints. Attend Operations meetings and provide operational updates. Provide solutions to operational challenges. Validating forecast traffic and staffing levels. Proficient knowledge of culinary recipes and procedures. Liaising with tri-party agreements to ensure service level agreements are met. Ensuring the operations runs to contract obligations. Procurement ensure all products are procured and supplied. All par levels are to be maintained efficiently for the bar. Responsible for all required Liquor Licenses for leadership and staff that is mandated. Accountable for direct communication with leadership and facility department for ongoing repair and maintenance Validating entire badging and parking system and compliance. Working with airport relationships and guidelines. Delight the customer with every single interaction and require the same from the entire front-line team to create a positive experience for all guests. Daily, weekly, monthly audits to ensure service level agreement per contract and inspections. Ensure the service standards are maintained as per Operational Manuals as well as Corporate Policies & Procedures. Perform e-LSQ to maintain regular internal audits of the lounge and of service. Ensure lounge staff team members are trained competently and have the tools, resources and equipment needed to carry out their job functions effectively. Design metrics, routines, and supporting tools to drive desired Culture, engagement, quality, sanitation, safety, security, and productivity standards in the team. Minimum 8 years experience in hospitality : hotel, resort, private club, or airport lounge. Ideally in F&B (restaurant and bar management) in a General Management role for at least 5 years. Experience in a high-end, luxury hospitality or airport lounge environment is required and is an advantage. Able to work under pressure with excellent time management. Independent, capable in handling diversity in a multicultural organization Willing to travel Project management skills, organization skills, and strong time management skills Strong written and verbal communication skills Demonstrated knowledge in budget and forecast planning. Leadership skills and the ability to motivate staff. Proficiency with IT tools and systems. Can troubleshoot at basic user level (POS systems, Inventory software, Word, Excel, PowerPoint, SharePoint, Microsoft Teams). Full Time schedules are often irregular and may include some long days, nights, weekends, and holidays.
Senior Operations Manager (Restaurant / Airport Lounge)
LGA Airport
Plaza Premium Group
Plaza Premium Group is the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide. From award-winning lounges to premium airport services, we take pride in delivering exceptional comfort, convenience, and care to travelers. As a dynamic and fast-growing company, we offer exciting career opportunities, a diverse and inclusive workplace, and the chance to be part of a team thats shaping the future of travel. If you're passionate about hospitality and thrive in a fast-paced, customer-focused environment, wed love to have you on board!
Overall responsible for the operations and management of the day-to-day activities of a NEWLY BUILT airport restaurant. The work of the SR Operations Manager includes working within established corporate policies and procedures to achieve customer satisfaction, company standards of quality and safety, through quality customer service, communication and general problem solving, as well as coordinating administrative and operational activities of assigned team members. In addition, the role will perform a full range of evaluations of all positions and customer service duties in support of company and customer operations. The SR Operations Manager has proficient knowledge of all service level agreements and procedures and of all positions and owns the level of service for the operations.
Responsibilities : Pre-Opening
- Work closely with the pre-opening task force and finalize the pre-opening plans from a lounge operational point of view (project management).
- Working with Facilities for knowledge of all equipment and working with vendors.
- Support the USA operations team with open line of communication, mitigating surprises.
- Coordinate with Learning & Development on restaurant trainee staff orientation, onboarding, and training.
- Work closely with Procurement and be the local support in the sourcing of operating equipment and service providers.
- Coordinate with Global / Regional IT in the setup of IT systems.
Restaurant Operations
Quality Standard & Brand Attributes
People
Requirements :
serp_jobs.job_alerts.create_a_job
Operation Manager • Queens, NY, US
Job_description.internal_linking.related_jobs
Senior Manager, FP&A Wholesale Operations.At Curaleaf, we're redefining the cannabis industry with a strong commitment to quality, expertise, and innovation.
As a leading global cannabis provider, ...serp_jobs.internal_linking.show_more
Everything’s on the menu at Wonder.The Wonder app is the premiere platform to feed every craving, all in one order.Our 25+ award-winning restaurant partners span every cuisine you can think of, fro...serp_jobs.internal_linking.show_more
Operations Manager Job Duties : Oversees operational systems, processes, and infrastructure while looking fo...serp_jobs.internal_linking.show_more
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...serp_jobs.internal_linking.show_more
Were Bird and were on a mission to.Our products services and people share one common goal : to make cities more livable by empowering people and communities everywhere to.
Bird is a global leader in ...serp_jobs.internal_linking.show_more
Join Our Team as the Director of Restaurant Operations in a dynamic airport environment!.JFK Terminal 4 - Director of Restaurant Operations.
Quarterly Bonus + Year-End Super Bonus.Career Growth in a...serp_jobs.internal_linking.show_more
Supervises and coordinates staff, and daily operations of practice(s) for a Department / Division or Service Line.Performs diversified administrative responsibilities in the areas of Business Operati...serp_jobs.internal_linking.show_more Manages, plans, organizes, and evaluates the operations, staff, and quality control of multiple laboratory disciplines and / or shifts.
Collaborates with other members of the leadership for overall or...serp_jobs.internal_linking.show_more Nassau County based, multi-practice operations role, fully onsite.Directs, plans, and organizes the staff and operations related to materials management, service contracts, building management and ...serp_jobs.internal_linking.show_more Manages daily operations of multi-physician practice(s) / hospital services for a Department / Division or Service Line.Manages staff and processes of multiple Cost Centers and / or Locations that are ty...serp_jobs.internal_linking.show_more Manages the daily administrative operations of a multi-physician, single / multiple practice (s) for a division or program.
Coordinates administrative functions, plans and supports development of the ...serp_jobs.internal_linking.show_more 
Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience.
As an employee, you're empowered to show up every ...serp_jobs.internal_linking.show_more
Senior Operations Manager (Restaurant / Airport Lounge).Plaza Premium Group is the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by cr...serp_jobs.internal_linking.show_more Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience.
As an employee, you're empowered to show up every ...serp_jobs.internal_linking.show_more Plans, manages, and coordinates multiple special projects in support of activities to ensure goals and objectives of mid-sized project or multiple phases of large project are accomplished within p...serp_jobs.internal_linking.show_more Manages, plans, and organizes the staff and activities of assigned team.Leads design, implementation and enhancement support to nurses, clinicians, pharmacists, providers and allied health professi...serp_jobs.internal_linking.show_more Manage daily operations and optimize patient engagement strategies.Design and implement efficient workflows, leveraging technology for enhanced productivity, and developing a robust sales enablemen...serp_jobs.internal_linking.show_more 
Public Accounting : Senior Assurance Manager Opportunity - Fully Remote option w / a mid-size, top tier, full service CPA Firm.
This Jobot Job is hosted by : Ba Tran.Are you a fit? Easy Apply now by cl...serp_jobs.internal_linking.show_more
Senior Manager, FP&A Wholesale Operations
Curaleaf • Stamford, CT, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Senior Operations Leader
Wonder • New Hyde Park, NY, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30
Operations Manager
TradeJobsWorkforce • 10707 Tuckahoe, NY, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Operations Manager
NYC Staffing • Pelham, NY, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Operations Partner Long Beach, CA
Bird • Long Beach, New York, USA
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Director of Restaurant Operations
SSP America • Jamaica, NY, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Supervisor, Operations
Northwell Health • Manhasset, NY, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Manager, Clinical Laboratory Operations-Ambulatory Cancer
Northwell Health • Lake Success, NY, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director, Operations
Northwell Health • New Hyde Park, NY, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Manager, Operations
Northwell Health • Chappaqua, NY, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Manager, Operations
Northwell Health • Manhasset, NY, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Lead Product Operations Manager - AI Enablement
Teladoc Health • Purchase, NY, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Operations Manager / Operations Manager
Plaza Premium Group • Queens, NY, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Product Manager, Member Experience
Teladoc Health • Purchase, NY, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Project Manager
Northwell Health • New Hyde Park, NY, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Manager, Product Services & Management - Epic Orders (Lab)
Northwell Health • Lake Success, NY, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Manager, Operations - VIVO Health (Hybrid)
Northwell Health • New Hyde Park, NY, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Assurance Manager
Jobot • Greenwich, CT, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted