Public Transit Travel Trainer

MTM, Denver, CO

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At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!

What will your job look like?

Our Public Transit Travel Trainer is tasked with training individuals on the utilization of public transportation. The Travel Trainer will assess for appropriateness for independent public transportation use, create personalize lesson plans, and educate individuals on a wide range of travel skills including : trip planning, street crossing, bus and train travel, map and schedule reading, and safety skills, while utilizing public transportation. The Travel Trainer will also research, identify, create, and present custom presentations for new referral program opportunities within the community.

Location : 3851 N Steele St, Unit 1479 Denver, CO 80205

What you’ll do :

Complete in-person intake and assessment for each applicant
Make determinations whether or not an applicant is qualified to receive training based on the results of the assessment(s)
Create and provide one-on-one, individualized field trainingDemonstrate and instruct individuals on transit skillsDemonstrate and instruct individuals on how to travel routes including navigation and way-finding strategiesInstruct individuals on self-advocacy
Create lesson plans that are appropriate for individuals of different learning levels
Research and identify opportunities to enhance the referral program within the community, creating custom presentations for this outreach
Conduct group presentations
Establish relationships with professionals in the field, community and advocacy organizations
Schedule training at the time and location of the specific routes requested
Conduct outreach to develop materials
Provide in class and in-the-field training to professionals
Complete all reports and paperwork including but not limited to; initial intake, goal setting and plan, progressive evaluation, pre and post-test, final and follow-up report, satisfaction survey
Must conform to MTM’s HIPAA standards

What you’ll need :

High school diploma or G.E.D. equivalent

Familiarity with the American with Disabilities Act (ADA)

Ability to work flexible hours, in all weather conditions

Ability to maintain high level of confidentiality

Demonstrated training skills, comfortable leading groups of people

Strong interpersonal skills that allow for effective working relationships

Intermediate level of proficiency or above with the Microsoft Office Suite, including Word, Excel and Outlook

Excellent communication skills

Excellent organizational and multi-tasking skills

Even better if you have...

Associate’s degree in Education, Human Services, or Healthcare preferred

Bilingual in Spanish

Travel training experience, preferred

Experience working with disability and / or community advocacy organizations, preferred

Familiarity with the transit agency system, preferred

What’s in it for you :

Health and Life Insurance Plans

Dental and Vision Plans

401(k) with a company match

Paid Time Off and Holiday Pay

Maternity / Paternity Leave

Casual Dress Environment

Tuition Reimbursement

MTM Perks Discount Program

Leadership Mentoring Opportunities

Salary Min : $45,000 / annually

Salary Max : $56,485 / annually

MTMTransit

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Transit Travel Trainer • , Denver, CO