Principal Quality Assurance Logistics-SAP

Overview

Be at the forefront of innovation and excellence as a Principal QA Logistics Specialist, where you'll drive impactful solutions for our clients' SAP s / 4 and SAP ECC MM / F2S / P2D / WMI / WM modules. Join a dynamic team where you'll play a pivotal role in revolutionizing logistics operations. From monitoring ticketing systems to providing cutting-edge SAP solutions, your expertise will shape the future of logistics management. Get ready to dive into the heart of technological advancement and lead the charge towards optimized efficiency and client satisfaction.

The Quality Assurance Analyst job is responsible for the overall quality of systems and technology that are released into ETP’s production environment. The scope of this role includes the comprehensive aspects of quality including testing documentation, planning and execution of testing, testing validation, and obtaining approval using both manual processes and automated tools that are available in the SGWS environment.

In their role, Quality Assurance is responsible for ensuring the product meets business requirements and overall business objectives by tracking and reporting quality assurance metrics such as defects, defect counts, test results and test status, as well as documenting problems and communicating the issue to development staff to assist in their resolution

Primary Responsibilities

• Provide day-to-day production support for SAP MM / F2S / P2D / WMI / WM modules for clients.
• Monitor ticketing system for new P2D / WM and Manhattan WMS-related tickets, ensuring timely resolution.
• Serve as a team leader with large-scale platform testing (SAP, JDA, etc.)
• Lead the implementation, build-out, or expansion of automated testing tools
• Coordinate and schedule testing programs with project and program teams
• Reporting testing outcomes to project stakeholders
• Coordinating the work of 3rd party Quality Assurance teams
• Perform quality and testing audits across the various IT functions to ensure quality and testing standards, procedures, and methodologies are being followed properly and consistently
• Identify, recommend, and implement process improvement opportunities for SGWS quality assurance programs
• Review 3rd party testing programs to ensure quality and compliance standards with SGWS practices
• Understand various programming languages (ABAP, Java, C#, Perl, Python, etc.) and deployment tools such as Turnover, QGM / Solution Manager, as well as devOps and CI / CD practices
• Identify test data requirements and work with other teams as needed to create and maintain test data
• Execute tests, both manual and automated, including documentation of test results and defects, and assist in defect troubleshooting and resolution
• Assist in the implementation and maintenance of software testing tools
• Create, run, and maintain reports to measure and track testing metrics
• Update problem tickets to keep users informed of ticket resolution progress.
• Collaborate with SAP team members to provide production support to clients.
• Participate in client requirements gathering sessions as required.
• Offer SAP best practice solutions to meet user needs.
• Contribute to the preparation of SAP P2D / WM & Manhattan WMS test cases and execution of testing cycles with business stakeholders.
• Lead tracking and monitoring of production support issues, enhancement deadlines, and escalations pertaining to SAP P2D / MM / WM Manhattan WMS solutions.
• Update status to appropriate leadership.
• Utilize Tosca automation tool and HP ALM.
• Experience with S / 4 Hana is highly desirable.

Minimum Qualifications

Physical Demands