Project Development Professional

Comcast Job Opportunity

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for enabling revenue growth and product penetration in assigned commercial and residential projects by working cross-functionally with internal teams to ensure service is delivered on time to every building. Building partnerships with developers, builders and sales agents and leveraging these partnerships to ensure projects get delivered on time and achieve the goals set in the business case. Has in-depth experience, knowledge, and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience.

Core Responsibilities

• Ensures we deliver our network to the project on time.
• Provides exemplary customer service in order to build and maintain strong relationships between stakeholders and the Company.
• Addresses complaints quickly, provides prompt follow up and advises management of any situation outside position's scope of authority.
• Leads the preparation of project status reports; maintains accurate sales / service records and customer activity records.
• Coordinates with other work streams, projects and initiatives which may impact successful completion of projects.
• Makes outreach to understand developers project profiles and timelines.
• Manages project status and information in the form of formal briefings, project update meetings and written, electronic and graphic reports.
• Tracks projects from approval through release to the sales organizations.
• Fosters strong developer relationships so the Company is favored at new build locations.
• Drives timely communications both internal and external.
• Prepares weekly / monthly / quarterly / yearly reports on build-out.
• Manages VIP client buildouts and communications.
• Retains customer base by delivering on the Company credo, ensuring a superior customer experience.
• Attends out-of-the-office meetings with stakeholders on a regular basis and demonstrates excellent verbal and written skills in presenting, persuading, and negotiating.
• Effectively hands off ownership to team member as appropriate.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employee Expectations

Employees at all levels are expected to :

Disclaimer : This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills Required

Customer Experience (CX); Service Delivery; Customer Feedback; Prioritization; Teamwork; Meeting Goals

Compensation and Benefits

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees.

Education and Experience

Bachelor's Degree. While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience : 5-7 Years. Job Family Group : Sales.