Warehouse Operations Systems Planner

Responsibilities :

Follows all safety guidelines and performs in a safe and careful manner.

Responsible for trouble shooting and resolving warehouse management system (WMS) and warehouse control system (WCS) issues

Vendors point of contact for all WMS / WCS system needs.

Monitors all conveyance and automation systems to ensure proper workflow

Documents all system changes

Responsible for exception reporting for all warehouse functions to include root cause analysis and problem solving

Responsible for sales and operational reporting required for the fulfillment center

Creates and sends on demand reporting required by the Operations Team

Researches all SLA and Aged order discrepancies identified by the KOP reporting team

Plan and execute physical / systemic setup for business changes (peak, non-peak, promotion), this includes locations changes, put away logic, pick path / zone adjustments and sku slotting

Creates detailed SOPs for any changes to physical / systemic setup driven by the business.

The Warehouse Operations Planner is trained in all department processes, and they create and update SOP’s when needed

Leads and executes project work as well as client requests (promos, quality and inventory checks, slotting updates, research)

Partners with client regarding value added services (VAS) preparation requirements to include creating operational SOP’s

Assures that knowledge of potential system changes is shared with the Operations Team (waving parameters can be adjusted, etc.)

Creates / updates slotting matrix used by Wave Planners to aid in making proper replenishment transactions

Monitors aged inventory transactions and investigates as needed

Work Change Carrier (orders that need to be re-rate shopped interfaced to the WMS)

Research and assist with sku issues to include auditing item profiles and on hand inventory

Prepares / executes all systemic functions of RTV processing

Assist with all client transfers in and out of the facility both operationally and systemically

Verifies and completes aged receipt transactions prior to inventory sync to ensure accuracy

Responsible for the training and ongoing coaching of Wave Planners

Performs the job duties of a Wave Planner if they are absent

Reports any failures of associates to follow proper systemic procedures affecting production / SLA agreements

Assists with user set up and password resets

Assists with training associates

Trains associates for new system rollouts

Provides information / training to other Radial sites

All other duties assigned by supervisor or manager.

Qualifications :

High School diploma or GED

Experience, 2-4 years of experience in warehouse, distribution, or manufacturing environment

Above average knowledge of all conveyor sortation and other automation

Verbal skills / knowledge to describe specific conveyor areas to vendor / maintenance team should replacement parts be needed / installed

Initiative – Volunteers readily

Seeks increased responsibilities

Asks for and offers help when needed

Near perfect attendance and punctuality

Dependability – Follows instructions, responds to management direction

Takes responsibility for own actions

Keeps commitments

Motivation – Sets and achieves challenging goals

Knowledge of department processes and SOPs systems acumen

Attention to detail

Computer Skills – MS Office Suite and e-Mail etiquette required.

Working knowledge of WMS Systems

Must be able to lift 50 lbs.

Travel :

This position is not remote.

Travel is not required.

Benefits :

Opportunities to develop and explore career advancement

Competitive benefits package including medical, dental, vision, paid life insurance and disability, employer HSA funding

Family planning coverage, including Fertility & Adoption benefits

K matching after 6 months with immediate vesting

Generous PTO

Educational assistance and more!

Hours : Monday to Friday 8 : 00am to 5 : 00pm. Must be available to work additional hours as needed.

Radial is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any other group or class protected by applicable federal, state or local law.