Department Assistant II

Posting Details

Position Information

Position Title

Department Assistant II

Job Description

Job Summary :

The Department Assistant II reports to the Director of Campus Recreation. As a key member of the Campus Recreation team, this position serves as point of first contact for the department and performs a wide variety of secretarial duties. Specific responsibilities include maintaining the administration of departmental files; supervising student office staff; answering and directing all incoming phone calls; processing and maintaining Collins Fitness Center memberships, Fitness Class and Intramural support; designing and administering the distribution of all Campus Recreation publicity; maintaining all office equipment and inventories; updating all Campus Recreation publications and various forms such as the Facility Staff Manual, Intramural Policies and Procedures, Recreational Facility Use contracts; handling all daily correspondence and all purchasing and budgets for Campus Recreation Department.

Essential Functions (Responsibilities) :

Customer Service

• Greet and assist all members, guests, and visitors in a friendly and professional manner.
• Provide information on fitness center programs, membership options, and facility policies.
• Handle inquiries, resolve complaints, and address member and guest needs promptly.

Membership Management

Social Media Management

Member / Guest Services Operations

Supervision of Collins Fitness Center Student Staff

Incident Report Review & Escalation

Daily Shift Reports & Facility Audits

Inventory Management

Climbing Wall Operations & Certification

Performs other duties as assigned / needed.

Required Qualifications

Required Qualifications :

Knowledge / Skill / Ability

Equivalent Education / Experience

Note : Work may take place during normal business hours or into the evening or weekends as programmatic needs dictate.

Preferred Qualifications

Bachelor's degree preferred.

Physical Demands

Recreational Center Environment

Posting Detail Information

Posting Number

S1167P

Open Date

11 / 17 / 2025

Close Date

Open Until Filled

No

Special Instructions to Applicants

Advertising Summary