Strategic Account Manager

Strategic Account Manager

The leader in AI-native data preparation and analysis, Prophecy is revolutionizing how the world's top enterprises turn data chaos into reliable insights. We introduce the AI-native data lifecycle (generate, refine, deploy) where our industry leading AI agents and humans work hand-in-hand in visual and document interfaces to analyze, transform and prepare data, to ship trusted insights at enterprise scale.

Don't miss the rocket shipjoin Prophecy and build the next data revolution.

About the Role

The Account Manager (AM) is a critical, quota-carrying commercial role focused exclusively on driving growth and value within Prophecy's existing customer portfolio. You will be the commercial owner of your assigned accounts, responsible for maximizing Net Revenue Retention (NRR) through strategic renewals, upsell, and cross-sell of Prophecy solutions. This role requires a hybrid profile : a disciplined sales professional, a consultative data expert, and a trusted executive advisor.

You Will

Own Expansion Revenue : Develop and execute strategic account plans to achieve and exceed total revenue objectives derived exclusively from renewals and new business within the existing customer base

Strategic Upsell and Cross-Sell : Identify, qualify, and close high-value expansion opportunities, specifically targeting new use cases, additional departments, and the adoption of Prophecy's advanced features in AI / LLM integration.

Consultative Value Selling : Serve as a domain expert on customer data and AI strategy. Develop compelling business cases, value propositions, and ROI analyses, with an emphasis on FinOps (cloud cost optimization) enabled by modern ETL architecture.

Relationship Management : Cultivate and maintain deep, multi-threaded relationships with both executive stakeholders (CIOs, CDOs) and technical leaders (Data Engineering, ML Teams).

Pipeline Mastery : Maintain a high level of activity, meticulously tracking all commercial activity, opportunities, and forecasting accuracy within the CRM system.

Qualifications :

A minimum of 5+ years of quota-carrying experience in technical SaaS sales or account management, with at least 3 years dedicated solely to existing customer expansion / growth (upsell / cross-sell).

Proven track record of achieving and exceeding sales quotas, specifically related to Net Revenue Retention (NRR) and expansion targets.

Strong Technical Foundation : Foundational knowledge of the modern data stack, including ETL frameworks, data warehousing, and AI / ML applications.

Cloud & Big Data Acumen : Familiarity with data integration concepts, and selling complex solutions deployed on major cloud environments (AWS, Azure, GCP).

Consultative Communication : Ability to engage effectively in highly technical discussions at multiple levels of the organization and lead complex integration conversations.

Willingness to travel up to 30% as required

Benefits and Perks

Prophecy covers 99% of employee health insurance and 75% for dependents

Very competitive compensation

We offer $200 per month towards cell phones, internet, wellness, classes, gyms, massages, facials, and more!

Flexible PTO

Prophecy provides employees with a professional development reimbursement every year

Company sponsored Long Term Disability and Life Insurance

FSA / HSA

Ability to have your fingerprint on an innovative platform

End-to-end ownership of your projects

And more!

• Benefits and perks may vary per country

Our Commitment to Diversity and Inclusion

At Prophecy, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Prophecy are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, political affiliation, race, religion, sexual orientation, socio-economic status, and any other protected characteristics.

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