Windows System Administrator

Location (Onsite) : 1685 S Litchfield Rd, Goodyear, AZ 85338

Job Summary Statement :

The IT System Administrator will be responsible for providing first-line desktop support to users, resolving day-to-day technical issues, and maintaining desktops, network connectivity, and related IT assets. The ideal candidate should have a good understanding of Windows operating systems, basic networking, and virtualization fundamentals.

Essential Job Duties and Responsibilities :

• Provides first-level technical support for desktops, printers, and end-user devices.
• Installs, configures, and troubleshoots Windows 10 / 11 and basic server access.
• Handles user account management in Active Directory (password resets, group membership, etc.).
• Assists in network troubleshooting (LAN / Wi-Fi / VPN connectivity issues).
• Logs all incidents and service requests in the IT ticketing system and ensure timely resolution.
• Supports Microsoft Office applications and commonly used software.
• Coordinates with the IT team for escalations of complex issues.
• Performs regular checks on antivirus updates, backups, and patch compliance.
• Maintains IT asset records and ensure hardware / software is updated.
• Supports users remotely and onsite as per business requirements.
• Other duties as assigned.

Minimum Requirements and Qualifications :

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