Dental Senior Office Manager

Who We Are :

At Diamond Braces we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable accessible and delivered with amazing customer servicethe AAA Experience. Were committed to making every smile count and we live by our No Smile Left Behind philosophy.

At Diamond Braces your career growth is our priority. We provide continuous opportunities to learn advance and take on new challenges. As part of our team youll have a clear path to success with the support and resources you need to reach your professional goals while making a meaningful impact on our clients lives.

Dental Senior Office Manager

Diamond Braces is seeking an experienced and driven Dental Senior Office Manager to oversee operations across multiple dental practice this leadership role you will ensure that all practices under your supervision meet operational financial and clinical standards driving exceptional patient experiences and strong business performance.

Essential Functions :

Oversee operations for multiple dental practice locations within the district.

Ensure all locations operate efficiently and deliver exceptional patient care and customer service.

Collaborate with practice managers and dental teams to achieve operational goals and compliance with clinical protocols.

Develop implement and monitor key performance indicators (KPIs) across all locations to assess and drive practice performance.

Provide actionable insights and regular reporting on KPIs to leadership identifying areas for improvement and ensuring accountability.

Analyze and manage practice P&L statements to drive revenue growth and profitability while maintaining high-quality patient care.

Lead coach and mentor practice managers and staff to foster a culture of collaboration continuous improvement and professional development.

Implement operational best practices ensuring compliance with policies procedures and regulatory requirements.

Collaborate with clinical leadership to support recruitment onboarding and retention of dental professionals.

Drive initiatives to enhance patient satisfaction operational excellence and team engagement across all practices.

Qualifications :

Minimum of 5 years of experience working in Dental Service Organizations (DSOs) with a proven track record of managing multiple practice locations.

Demonstrated experience in measuring and reporting KPIs for multi-site locations.

Strong understanding of P&L statements with the ability to identify trends opportunities and areas for improvement.

Excellent leadership communication and interpersonal skills with a collaborative approach to team management.

Ability to work in a fast-paced dynamic environment while prioritizing tasks and meeting deadlines.

Associate or bachelors degree in business healthcare administration or a related field.

Benefits :

Highly competitive compensation.

Health dental and vision insurance.

401(k) retirement plan with company match.

Paid time off and holidays.

• Discounted orthodontic care for you and your family.
• Loan assistance for dental assistant school and continued education (CE).

Access to cutting-edge technology and world-class facilities.

A fun inclusive and supportive culture where your career can thrive.

Job Type : Full-time

Compensation : Salary range starting at $75000; final offer will be determined by experience and qualifications.

Job Location : In-person; local travel between offices required.

Work Hours : Monday-Thursday (8 : 30 am - 6 pm or 9 : 30 am - 7 pm) Friday (8 : 30 am - 5 pm) Saturday (8 : 30 am - 4 pm)

Required Experience :

Senior IC

Key Skills

Office Manager Experience,Accounts Receivable,Dentrix,Computer Operation,ICD-10,Dental Receptionist,Chairside Assisting,Dental Office Experience,Medical Billing,Front Desk,CPT Coding,Eaglesoft

Employment Type : Full-Time

Experience : years

Vacancy : 1