Houston 37 CFT - Cross Functional Rep - Part-TimeHEB • Houston, TX, US
Houston 37 CFT - Cross Functional Rep - Part-Time
HEB • Houston, TX, US
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job_description.job_card.job_descriptionProvides excellent customer service; answers customer questions regarding products, takes orders, assists with product selection Uses suggestive selling techniques to meet customer needs and build department sales May make regular product announcements to inform customers Works a flexible schedule to accommodate shifts of different departments Performs duties in multiple departments, to include technical or perishable areas such as bakery, floral, market, etc. Performs stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and additional duties across total store, in multiple departments Builds, stocks, and maintains displays and fixtures Assists with inventory control; loads, unloads, and moves product Slices, packages, labels, rotates, merchandises, culls, and prices product Gains knowledge of multiple departments; applies understanding of processes / policies Complies with store and department SOPs, policies, and applicable laws Ensures compliance with departmental / store SOPs for food safety and sanitation Properly operates and maintains all equipment Cleans / sanitizes sales floor, display cases, prep areas, and equipment Minimum age 18 (mandatory) High school diploma, or equivalent 6+ months of experience in H-E-B store operations Completion of company orientation and safety training Knowledge of computer systems (Symbol, ACR, label machine) Customer service and interpersonal skills Verbal / written communication and reading skills Ability to adapt to performing a wide range of duties across multiple departments Ability to work autonomously Function in a fast-paced, retail environment, requiring detailed and precise tasks Work with customers, staying attentive to their needs Work flexible schedules to accommodate differing department shifts Perform the following, based on your department : Bakery : Constantly reach at waist, grasp Frequently stand, walk, reach at shoulder, bend Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements Occasionally be exposed to wet, cold, hot conditions, loud noise Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs Dairy / Frozen / Grocery / Market : Constantly reach at waist, grasp Frequently stand, walk Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements Occasionally be exposed to wet, cold conditions, loud noise DAIRY : Demonstrate the ability to lift 40 lbs, and manage in excess of 85 lbs FROZEN : Demonstrate the ability to lift 60 lbs, and manage in excess of 75 lbs GROCERY : Demonstrate the ability to lift 50 lbs, and manage in excess of 80 lbs MARKET : Demonstrate the ability to lift 40 lbs, and manage in excess of 40 lbs Deli : Constantly reach at waist, grasp Frequently stand, walk, stoop Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements Occasionally be exposed to wet, cold, hot conditions, loud noise Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs Cosmetics / Drugstore / General Merchandise : Constantly reach at waist, grasp Frequently stand, walk Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements Occasionally be exposed to wet conditions, loud noise, ambient temperatures COSMETIC : Demonstrate the ability to lift 45 lbs, and manage in excess of 45 lbs DRUGSTORE : Demonstrate the ability to lift 15 lbs, and manage in excess of 15 lbs GM : Demonstrate the ability to lift 50 lbs, and manage in excess of 45 lbs Floral : Constantly reach at waist, grasp Frequently stand, walk Frequently be exposed to cold conditions Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, ladder climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements Occasionally be exposed to wet, cold, hot conditions, loud noise Demonstrate the ability to lift 55 lbs, and manage in excess of 45 lbs Gas Station : Constantly sit, reach at waist Frequently grasp Occasionally stand, walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements Demonstrate the ability to lift 40 lbs, and manage in excess of 40 lbs Produce : Constantly reach overhead, reach at shoulder, reach at waist, pivot, grasps Frequently walk, reach at
H-E-B Cross-Functional Representative
Responsibilities : Would you rather do something different every day? H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where people come first. As a Cross-Functional Representative, you'll provide general customer service, checking on the front end, and work across multiple departments in packaging, stocking, rotation, production, and sanitation duties. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and a focus on quality and customer service. 'Partner-owned' means our most important resourcespeopledrive the innovation, growth, and success that make H-E-B the greatest omnichannel retailing company.
Do you have a : HEART FOR PEOPLE... commitment to provide superior customer service? HEAD FOR BUSINESS... a strong sense of how what you do affects customers and our success? PASSION FOR RESULTS... initiative to step up and do what needs doing, with an eye for detail? We are looking for :
- a high school diploma; some H-E-B experience
- customer service and interpersonal skills
What is the work?
Customer Service / Sales / Stocking :
Food Safety / Sanitation :
What is your background?
Do you have what it takes to be a fit as an H-E-B Cross-Functional Representative?
Can you...
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