Production and Operations Manager

Production And Operations Manager

ASM Global is the world's leading venue management and services company. The company was formed by the combination of AEG Facilities and SMG, global leaders in venue, event strategy, and management. The company's elite venue network spans five continents, with a portfolio of more than 300 of the world's most prestigious arenas, stadiums, convention, and exhibition centers, and performing arts venues. From Aberdeen to Anchorage, and Sydney to Stockholm, its venues connect people through the unique power of live experiences. Allegiant Stadium located adjacent to the world-famous Las Vegas Strip and home to the Las Vegas Raiders, Allegiant Stadium is an award-winning global events destination. A state-of-the-art, multipurpose venue with a capacity of 65,000, Allegiant Stadium has hosted world-class music artists such as Garth Brooks, The Rolling Stones, Guns N' Roses, Illenium and BTS with more legendary concerts to come. The fully enclosed stadium is also home to the UNLV Rebels football team and has hosted premier sporting events such as the CONCACAF Gold Cup Final, Pac-12 Championship Game, Las Vegas Bowl, and WWE SummerSlam. The venue also hosted the NFL Pro Bowl in 2022 and the Super Bowl LVIII in 2024. Allegiant Stadium is committed to giving back to the community through numerous diversity, inclusion, and community outreach initiatives.

Job Summary

The Production and Operations Manager will manage all event conversions to accommodate sports, entertainment, convention, and concert productions at the Las Vegas Allegiant Stadium. This individual is also responsible for direction of work assignments, employee and building safety, and communication between management and department personnel. The Manager must ensure strict adherence to standards and meet deadlines. As the Manager is responsible for 30+ part-time and full-time employees, candidates must possess strong leadership skills and be able to handle a very demanding schedule.

Essential Functions

Oversee the conversion and changeover of the building from event to event including but not limited, NFL football, college football, concert productions, family shows, corporate events, etc.. Including inspecting such work.

A Production Manager in a stadium oversees the planning, coordination, and execution of all live events and venue operations, ensuring everything from staffing to technical setup runs smoothly. They serve as the central point of communication between departments, vendors, and talent to deliver seamless, high-quality experiences for both performers and audiences.

Schedule weekly and monthly conversion work for staff and contracted labor to ensure necessary labor needs are met on a daily, weekly, and per event basis. Tracks labor to ensure to stay within budget. Approves conversion department timesheets daily. Directly supervise and assign work to FT / PT Staff Members in preparing facility for all events and conversions.

Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.

Coordinate with finance and the Events department to provide conversion estimates for individual shows and to create yearly conversion budget. Prepare event cost summaries for different types of conversions.

Review the departmental needs and recommend repairs, maintenance, or special projects to the department head.

Develop and implement departmental policies and procedures to insure highest possible standards of conversions operations are met and sustained.

Provide training in proper techniques and procedures of conversion and proper use of conversion equipment.

Other duties as deemed necessary or as directed.

Required Qualifications

A minimum education level of : High School Diploma or its equivalency (BA / BS Degree Preferred in Facility Management, Sports Management or related).

A minimum of 5 years of related work experience.

Experience managing conversions and developing teams.

Experience with Turf management and or Portable seating is Preferred.

Experience with live entertainment Production.

Specific experience as it relates to an 18,000+ seat sports and entertainment facility, managing the conversion requirements for sporting and entertainment arena events.

Must have a continuous drive and passion for creating an exceptional experience for all guests, employees, tenants, and teams.

Familiar with OSHA standards.

Experience in developing and managing budgets.

Must have a flexible schedule, with the ability to work nights, weekends, and holidays when necessary. The ability to demonstrate dependability and reliability by being punctual, working assigned and varying shifts and completing responsibilities in a timely manner are required.

Must have the ability to stand, sit, crouch and bend throughout the course of daily activities.

Ability to work in various climates based on the environment.

Must have the ability to stand or sit in one location for a minimum of four hours at a time.

Working knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook).

Must have the ability to speak, read, write, and understand English in a working environment.

Ability to adapt and work effectively in various parts of the facility.

Knowledge and previous experience working with NFL, NCAA (Football), FELD Entertainment, AEG Presents, Live Nation and other concert and family show promoters preferred.

Experience operating automated field trays is preferred.