Assistant Community Manager
Jefferson Apartment Group is a full-service real estate firm specializing in multifamily and mixed-use real estate investments through our acquisition, development, construction, and property management services. We are seeking an Assistant Community Manager to join our team at The Reserve at Patterson Place, a 345 unit apartment community with 1, 2, and 3 bedroom apartments for rent in Durham, North Carolina. The Assistant Community Manager's role will be to support the Community Manager in all phases of on-site operations, while assuming the responsibility of bookkeeping, renewal management, and customer service.
Essential Functions :
- Ensure collection procedures are followed, and property bad debt is maintained below budgeted guidelines.
- Lead and manage on-site team while staying focused on leasing and renewal goals.
- Provide superior, timely, and right the first-time customer service.
- Actively manage social media postings to the property's blog, Twitter, and Facebook.
- Proactively manage all concerns escalated to management.
- Develop and implement new strategies and programs maximizing long-term residency.
- Plan and host resident events within budgeted guidelines.
- Perform regular inspections and ensure property maintenance standards are met.
- Adhere to and implement company policies.
Education and Experience :
Minimum of 2 years' property management experience required.College degree preferred.RealPage / Onesite experience preferred.Physical Demands :
While performing the duties of this job, the employee is required to walk frequently; sit frequently; use hands to handle, or feel objects, tools, or controls frequently; reach with hands and arms; talk and hear and communicate with speech clarity continually; climb, balance, and stoop, kneel, and bend occasionally.Employee must lift and / or move 15 pounds occasionally.Setting typical of a business office. This is an in-office position.We offer a competitive salary and excellent individual and team performance-based bonus potential. In addition, a comprehensive benefits package is offered to all full-time employees with medical, dental, and vision coverage, PTO and rental discounts. Join a growing company with tremendous career growth opportunities. EEO MFDV.