Patient Care Coordinator

About Porch Light Health :

Porch Light Health is a respected leader in the outpatient treatment of Opioid Use Disorder (OUD) and Alcohol Use Disorder (AUD) and other addictive disorders. We foster a supportive and family-oriented environment where patients are treated with compassion, respect, and honesty. Our team believes that addiction is a chronic, relapsing brain disease, and we are passionate about helping individuals navigate their recovery journey. We provide Medication-Assisted Treatment (MAT) and behavioral health services, helping patients discover their purpose and build a healthy community. We are seeking a dedicated and compassionate Patient Care Coordinator to join our growing team in a fast-paced, dynamic medical setting.

This is a rover position between the following locations : Northglenn, Lakewood, Englewood, and Aurora clinics.

Location : Porch Light Health Clinic in Denver Region, CO

Job Type : Full-Time

Pay :

$19 to $24, per hour (based on education, experience, and location)

Hours :

40 hours per week, M- F and Saturday Rotation

Benefits :

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Responsibilities and Duties

• This is the entry level position where the focus of training is on developing and Demonstrating competencies of supporting professional staff by
• Scheduling patients
• Collecting vitals and other information
• Answering phones
• Directing patients
• Admitting and registering patients
• Data and record keeping (computer)
• Building maintenance and cleaning
• Communication with medical staff
• patient centered care and customer service
• Additionally staff will need to demonstrate a high-level, broad understanding of MAT, Harm Reduction, Low Barrier / High Access, HIPAA, OSHA and safety practices, verbal de-escalation and crisis intervention.

Qualifications and Skills

• Previous medical clinic and / or addictions treatment experience preferred
• In some cases experience can be substituted for education requirement
• Basic computer skills
• Reliable transportation
• Proper time management
• Reliable and Dependable
• Ability to work independently

Ability to Navigate Multiple Patient Medical Record Platforms :

• Capable of learning and adapting to various patient management systems.

Strong Communication Skills :

• Able to communicate effectively with patients, insurance companies, providers, and coworkers in a professional manner.

Time Management Skills :

• Ability to prioritize tasks and manage time effectively in a busy clinic setting.

Dependability and Reliability :

• Must be reliable, punctual, and willing to travel to multiple rural locations as needed.

Transportation :

• Reliable transportation is required for travel between clinic locations.

Job Requirements : Education :

• High school diploma or equivalent.

Experience :

• At least 1 year of experience with EMR systems is preferred.
• Previous experience in a medical or clinical setting, particularly addiction medicine, is a plus.
• Valid Driver's License

Work Setting :

• In-person at the clinic.
• Rover to Regional Clinics

Work Hours :

• 8-hour shifts, 40 hours per week.
• Saturdays required.

Anticipated Application Window - This role is anticipated to close within 30 days from the date of posting. However, if the position has not been filled, PLH may keep the application period open longer.