Technical Customer Service Advisor

A company is looking for a Technical Customer Service Advisor, Remote. Key Responsibilities Support customers with smart devices, account inquiries, and technical troubleshooting Work across multiple systems to retrieve information, document calls, and resolve issues while engaging with customers Provide tailored solutions in a semi-scripted environment Required Qualifications and Education At least 6 months of experience in customer service Ability to work independently and thrive in a dynamic environment Tech-savvy with a passion for helping people Familiarity with iOS and / or macOS or comparable technology is preferred High school diploma / GED and able to pass assessments and a criminal background check