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Account Manager-MO (DOT 10k) - Kansas City, MO

Account Manager-MO (DOT 10k) - Kansas City, MO

Purcell Tire & Rubber CompanyKansas City, MO, US
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Job Description

Job Description

Description : MISSION :

To sell new tires, retreads, and tire service to commercial customers, maintaining healthy customer relationships and growing the customer base.

ESSENTIAL DUTIES :

  • Sell commercial, truck, and OTR sales / service, including retreads
  • Assure that the highest levels of customer service are met by performing fleet surveys, tire analysis, mileage tracking, and other customer reports, as needed.
  • Resolve customer concerns or complaints as they arise
  • Follow pricing policies which will provide satisfactory gross margins
  • Meet goals and sales quotas set by supervisor
  • Maintain a clean vehicle to reflect the proper corporate image to the public
  • Maintain proper telephone answering techniques
  • Solicit new accounts
  • Report information on a regular basis to Purcell’s sales management tool
  • Protect company assets (inventory, cash accounts, receivables, equipment and real estate).
  • Embrace Purcell’s culture of safety and perform all jobs in a safe manner
  • Regular attendance in accordance with assigned schedule
  • Ability to perform physical requirements as listed in job description
  • Other essential and non-essential duties, as assigned by management

PAY AND BENEFITS :

  • Total Compensation Range : $42,000 - $125,000 per year
  • Medical, Dental, Vision, Life Insurance, Disability, Flex-Spending, Health Savings Account, 401(k) with company match.
  • Outside Sales Reps are compensated through a combination of salary and sales commissions. The listed range represents an estimated total of all compensation sources, listed as an annual rate. Variables include relevant experience, sales, and geographic location.

    • DRUG TESTING

    Purcell Tire tests for the presence of THC in all drug screenings for this position, due to the safety-sensitive nature of the job and the potential for injury or death when a tire is installed improperly, or a safety-related mechanical issue is not properly conveyed to a customer. It is a bona fide occupational qualification for service technicians to be unimpaired, so the Company will continue testing for THC and other drugs under the safety-sensitive exceptions allowed by your state.

    Requirements :

    REQUIRED EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS

  • Minimum Education : High School
  • Minimum Job-Specific Experience : 3-5 years
  • Management Experience : N / A
  • Driver’s License Required : Yes

    • REQUIRED KNOWLEDGE, SKILLS, & ABILITIES (KSA’s)

    Job-Specific KSA’s :

  • Tire Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets.
  • Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Mathematics — Knowledge of arithmetic, algebra, geometry, statistics, and their applications.
  • Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    • Tools & Technology KSA’s :

  • Computers and Programs — Knowledge and proficient use of computer hardware and software (AS400, Microsoft Excel, CRM software)

    • Cognitive KSA’s :

  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Persuasion — Persuading others to change their minds or behavior.
  • Service Orientation — Actively looking for ways to help people.

    • Communication KSA’s :

  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Writing & Speaking — Communicating effectively in writing and interpersonal speaking as appropriate for the needs of the audience.

    • Physical KSA’s :

  • Frequent lifting, carrying, pushing, and pulling up to 100 lbs
  • Frequent standing, bending, kneeling, crouching
  • Working around loud noises, dusts, and fumes
  • Working in both hot and cold temperatures both indoors and outdoors
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    Account Dot 10K City • Kansas City, MO, US