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Experienced Office Manager
Experienced Office ManagerInstitute for Justice • Arlington, VA, US
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Experienced Office Manager

Experienced Office Manager

Institute for Justice • Arlington, VA, US
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Job Description

Job Description

The Institute for Justice, the national law firm for liberty, is seeking a customer service-oriented, onsite Office Manager to oversee the daily operations of all IJ office locations. This is a full-time position based at IJ’s headquarters in Arlington, VA, and requires five days a week in the office. This role ensures our offices run smoothly, safely, and efficiently while supporting our staff in pursuing IJ’s mission.

The Office Manager will manage office facilities and budgets, vendors, and security and will supervise IJ’s Office and Facilities Assistant. They will also prepare facilities for onsite events and provide hands-on support for everything from IT troubleshooting to emergency preparedness.

Key Responsibilities :

Office Management

  • Manage IJ’s Office and Facilities Assistant and provide support for daily facilities needs
  • Troubleshoot basic IT issues and maintain printers, copiers, and conference room AV systems
  • Develop and oversee facilities budgets across office locations
  • Manage vendor contracts and invoices, working closely with the Finance team to ensure accurate budgeting, timely payments, and adherence to organizational finance policies
  • Serve as head Fire Warden for HQ; manage emergency preparedness and staff training (CPR / First Aid / AED)
  • Coordinate seating, workspace moves, and office readiness for new and existing staff, and track seating availability across IJ offices
  • Assist with office renovations, relocations, and closures

Facilities Management

  • Act as primary liaison with property management firms and security vendors
  • Review HQ office space for facilities concerns, oversee repairs and maintenance, and keep staff informed about any impacts on their work.
  • Manage IJ’s relationship with Kastle Systems (fob distribution, security systems, invoicing), and ensure all security equipment is functional
  • Oversee parking passes, validation tickets, and related invoicing
  • Maintain stock of office materials and safety equipment (AEDs, fire extinguishers, etc.)
  • Event Support

  • Prepare and break down facilities for a wide range of onsite events, from high-level board meetings and educational conferences to casual internal staff gatherings
  • Partner with the Events team to ensure facilities and technology support for onsite gatherings
  • Maintain a professional, clean office appearance for all events
  • Other

  • Act as backup to the Office and Facilities Assistant as needed
  • Support the Senior Director of Administration with special projects
  • Perform other duties as assigned
  • Qualifications :

  • 7+ years in office management, facilities coordination, or similar roles
  • Ability to work in Arlington, VA, onsite 5 days a week, with occasionally early morning, evening, or weekend hours
  • Experience managing vendor contracts, procurement, and multi-office operations
  • Strong communication skills; comfortable working with staff at all levels, vendors, donors, and board members
  • Ability to work independently, prioritize, and adapt to shifting needs
  • Strong customer service and team-oriented mindset
  • Proficiency with technology, including Microsoft Office Suite, Google Workspace, Adobe, and Zoom
  • Bachelor’s degree preferred but not required
  • CPR / First Aid / AED certification (or willingness to obtain)
  • Benefits :

  • Full health, dental, and vision insurance (IJ covers 100% of individual premium)
  • Free Short-Term Disability, Long-Term Disability, and Life insurance plans
  • 401(k) with employer match
  • Generous PTO, including a paid personal day and 12 paid holidays
  • Smart casual dress code with casual Fridays
  • HSA employer contributions
  • To Apply :

    To apply, please submit a resume and cover letter detailing why you’re interested in working for the Institute for Justice.

    IJ is an equal opportunity employer.

    Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At IJ we value a diverse workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

    To learn more about our culture and benefits, visit our Working at IJ page. No phone calls please.

    #LI-Hybrid

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    Office Manager • Arlington, VA, US

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