Valet Associate

Description

Job Overview :

As a Valet Associate, you’ll be responsible for providing exceptional customer service.  Meets and greets residents and provides guidance and assistance to meet the needs of residents, tenants and guests as well as park owner, guest and associate vehicles in the garage utilizing the garage car elevator.

Your Responsibilities :

Greet and open the doors for residents and

Park owner, guest and associate cars utilizing the garage car elevators

Respond to all requests in a courteous, professional manner at all times

Assist homeowners in and out of vehicles as well as all valet requests

Communicate regularly with concierge regarding important resident information

Provide directions to local parks, restaurants, airports,

Call for taxi, limo service as needed

Exhibit a positive and professional attitude and maintain professional appearance as outlined by Association and company policy

Proactively assist with packages and

Report maintenance or cleaning requirements to management

Assist concierge during busy periods and break times, as needed

Assist with trash removal as needed

Assist with dog walking for residents, as

Report all resident concerns and complaints to concierge or management

Assist with snow shoveling and ice melt application

Assist with placing and removing temporary walk off mats before and after rain and snow events

Skills & Qualifications :

High school diploma or equivalency

Two (2) years of customer service experience

Valid drivers’ license and satisfactory driving record

Effective written and verbal communication

Strong customer service, communication and interpersonal skills required

Assist with placing and removing temporary walk off mats before and after rain and snow events

Compensation : $26.00 / hour

Physical Requirements / Working Environment :

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to quickly and easily navigate the property / building as required to meet the job functions

Ability to lift 30 – 50 lbs

Requires standing, sitting position for long periods of time, walking, and occasional climbing when necessary

Handle, finger, grasp, and lift objects and packages; must be able to reach with hands and arms

The employee is required to work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time

Must have the ability to detect auditory and / or visual emergency alarms

Occasional overtime may be required

Must have the ability to work extended / flexible hours, weekends, and attend Board meetings.

Work is performed in a variety of environmental conditions, with exposure to outdoor temperatures, weather variations, traffic and equipment noise, equipment vibrations, vehicle and / or chemical fumes, chemicals such as cleaning solvents and grease, machinery and their moving parts, and dust. The physical demands described within this document are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer Statement :

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time