Manager, Staffing & Community Partnerships (Highmark Stadium)

Legends Global

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions from venue development and event booking to revenue strategy and hospitality.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

The Role

The Manager, Staffing & Community Partnerships, is responsible for coordinating staffing, new hire processing, and timekeeping functions, with oversight from the Director of Human Resources. This role plays a key part in recruiting and staffing part-time seasonal employees, consistently seeking innovative and community-driven strategies to attract hourly talentincluding partnerships with local organizations, colleges, and universities.

Aligned with the Community Benefits Agreement, the Manager also coordinates efforts to track and build relationships with local MWBE (Minority- and Women-Owned Business Enterprises). This includes identifying partnership opportunities, maintaining accurate engagement records, and collaborating with internal and external stakeholders to support local MWBE procurement and activation practices.

Essential Duties and Responsibilities

• Build and maintain relationships with all surrounding communities and employment agencies.
• Track and coordinate with local MWBE businesses in alignment with the Community Benefits Agreement
• Partnering with operators to determine appropriate in-season and out of season staffing levels
• Interact with staff and resolve low level / tier-1 staffing and employee relations issues. Escalate issues to HR Associate and HR Director as needed.
• Assists with and further develop event day employee "check-in" processes and procedures. Developing and implementing new staffing techniques to bring in a better quality and quantity of staff Explaining all program details, meeting with prospective new employees and scheduling them for training classes, event days, and other programs as needed
• Assist with conducting new hire orientation and other operational functional training
• Professionally represent Legends with high integrity in community and industry organizations and events.
• Work collaboratively and positively with all operations and functional teams to provide a superior experience for our employees and guests. Ensure compliance with Legends Operating Standards and HR policies to maintain brand integrity
• Develop a staffing plan considering evolving business needs. Attract, select, onboard and retain a high performing, diverse workforce
• Partner with Customer Service Manager to execute and elevate employee check-in process Other duties as assigned

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and / or Experience

Skills and Abilities

Compensation

Competitive salary up to $68,000 commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Working Conditions

Location : On Site (Highmark Stadium - Buffalo, NY)

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note : The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an equal opportunity / affirmative action employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply. VEVRAA Federal Contractor.