Talent.com
Customer Service Operations (Full-Time, Day Shift)
Customer Service Operations (Full-Time, Day Shift)Cardinal Health • Denver, CO, US
serp_jobs.error_messages.no_longer_accepting
Customer Service Operations (Full-Time, Day Shift)

Customer Service Operations (Full-Time, Day Shift)

Cardinal Health • Denver, CO, US
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Customer Service Operations Representative

Schedule : Monday - Friday 8 : 00 AM - 4 : 30 PM

Anticipated hourly range : $17.60 per hour - $25.20 per hour

Bonus eligible : No

Benefits : Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

  • Medical, dental and vision coverage
  • Paid time off plan
  • Health savings account (HSA)
  • 401k savings plan
  • Access to wages before pay day with myFlexPay
  • Flexible spending accounts (FSAs)
  • Short- and long-term disability coverage
  • Work-Life resources
  • Paid parental leave
  • Healthy lifestyle programs

Application window anticipated to close : 12 / 28 / 2025

  • if interested in opportunity, please submit application as soon as possible.
  • The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

    Job Summary

    The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance to scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order.

    Qualifications

  • Ability to follow direction and change priorities
  • Team player
  • Flexible and adaptable to meet changing business needs
  • 1-3 years of customer service / quality Root Cause Problem Solving (RCPS) experience, preferred
  • 1+ years of SAP / Salesforce experience, preferred
  • Responsibilities

  • Processes routine customer orders according to established demand plans, schedules and lead times using SAP and other internal systems. Enters all necessary order information, reviews order contents, and ensures that orders are closed once completed.
  • Responds to inquiries from internal customers, such as Distribution Centers, regarding order tracking information as well as on-hold, back order and high priority statuses.
  • Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles.
  • Uses dashboards and reporting from internal systems to identify causes of order issues, such as lack of inventory or invalid measures or requirements in the order. Creates visuals and conducts analyses as necessary to understand and communicate order data and issues.
  • Coordinates with a variety of internal stakeholders, including Planners and externally-facing Customer Service Representatives, regarding customer issues.
  • For international shipping and in cases of special order requirements, coordinates with Quality and Global Trade teams in order to ensure compliance of orders.
  • Processes orders for product samples and trials, coordinating with Marketing teams as necessary to understand the purpose and requirements of the samples.
  • What is expected of you and others at this level

  • Applies acquired job skills and company policies and procedures to complete standard tasks
  • Works on routine assignments that require basic problem resolution
  • Refers to policies and past practices for guidance
  • Receives general direction on standard work; receives detailed instruction on new assignments
  • Consults with supervisor or senior peers on complex and unusual problems
  • Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

    serp_jobs.job_alerts.create_a_job

    Customer Service • Denver, CO, US

    Job_description.internal_linking.related_jobs
    Distribution Center Operations Associate - (W / Potential to Grow) - PT- On Call

    Distribution Center Operations Associate - (W / Potential to Grow) - PT- On Call

    Shinesty • Denver, CO, US
    serp_jobs.job_card.part_time
    serp_jobs.filters_job_card.quick_apply
    This role is one of shrewd attention to detail.We are seeking someone who can work independently and work in a team setting, is curious and willing to grow with us. This role is rarely the same with...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Carwash / Detailing Operations Supervisor 20HR Starting DOE + QTRLY Bonus DEN

    Carwash / Detailing Operations Supervisor 20HR Starting DOE + QTRLY Bonus DEN

    ODORZX INC. • Denver, CO, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    ODORZX INC is seeking a highly motivated and experienced Operations Supervisor to join our dynamic team in the carwash / detailing industry. As the Operations Supervisor, you will play a pivotal role ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Shift Leader – Flexible Schedule

    Shift Leader – Flexible Schedule

    Arby's • Lakewood, CO, US
    serp_jobs.job_card.full_time +1
    Arby's - West Jewell is looking for enthusiastic individuals to join our team in Lakewood, CO as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you ar...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    FOOD SERVICE UTILITY (FULL TIME)

    FOOD SERVICE UTILITY (FULL TIME)

    Morrison Living • Denver, CO, US
    serp_jobs.job_card.full_time +1
    Morrison Living is hiring immediately for a full time FOOD SERVICE UTILITY position.Location : Advance - 15500 East 40th Avenue, Denver, CO 80239. Schedule : Full time schedule; days and hours may...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Senior Customer Success Manager, Service Provider

    Senior Customer Success Manager, Service Provider

    Relativity • Denver, CO, United States
    serp_jobs.job_card.full_time
    The Service Provider Customer Success Management Team supports our partners in our Premier Success Program in meeting their goals using the Relativity suite of products. The team guides overall valu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Shift Lead

    Shift Lead

    Walgreens • Westminster, CO, US
    serp_jobs.job_card.full_time
    Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Service Team

    Service Team

    Panda Restaurant Group • Denver, CO, United States
    serp_jobs.job_card.full_time
    Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Blood Drive Volunteers Needed (Customer Service)

    Blood Drive Volunteers Needed (Customer Service)

    Vitalant Colorado • Englewood, CO, United States
    serp_jobs.job_card.full_time
    As the face of Vitalant Mobile Blood Drives and Blood Donation Centers, our Blood Drive Volunteers ensure that our amazing blood donors have an exceptional experience from the moment they arrive un...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Mental Health Tech-Full Time-Day Shift

    Mental Health Tech-Full Time-Day Shift

    Universal Health Services • Louisville, CO, United States
    serp_jobs.job_card.full_time
    Centennial Peaks Hospital has been providing psychiatric services to the Denver-metro area for more than 30 years.Located in beautiful Louisville, CO, our 104-bed facility provides a peaceful setti...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Zone Customer Service Specialist Full-time

    Zone Customer Service Specialist Full-time

    Sherwin-Williams • Denver, Colorado, USA
    serp_jobs.job_card.full_time +1
    This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs answer their questions about Sh...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Patient Services Lead (Full Time)

    Patient Services Lead (Full Time)

    Compass Group Careers • Englewood, Colorado, USA
    serp_jobs.job_card.full_time +1
    We are hiring immediately for a full time.Miami Valley Hospital North - 9000 North Main Street Englewood OH 45415.Note : online applications accepted. Monday through Friday 10 : 45 am to 7 : 30 pm includ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Service Tech 1

    Service Tech 1

    Rite-Hite • Denver, CO, United States
    serp_jobs.job_card.full_time
    Service Technicianswill install, maintain, and repair loading dock equipment and industrial doors at customer facilities. In addition, Service Technicians act as a technical resource for our custome...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Retail Service Specialist

    Retail Service Specialist

    O'Reilly Automotive • Lafayette, CO, US
    serp_jobs.job_card.full_time
    The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual, quarterly performance, or premiums may be paid in amoun...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Operations Leader

    Operations Leader

    Petco Health and Wellness • Denver, CO, US
    serp_jobs.job_card.full_time
    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your well...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Mental Health Tech-Full Time-Day Shift

    Mental Health Tech-Full Time-Day Shift

    Universal Health Services, Inc. • Louisville, Colorado, United States
    serp_jobs.job_card.full_time
    Centennial Peaks Hospital has been providing psychiatric services to the Denver-metro area for more than 30 years.Located in beautiful Louisville, CO, our 104-bed facility provides a peaceful setti...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Director of IT Operations and Support- Full Time

    Director of IT Operations and Support- Full Time

    Vivo Infusion • Lakewood, Colorado, USA
    serp_jobs.job_card.full_time
    Director of IT Operations and Support.This position requires 10- 15% travel with the remainder of the time working on-site from one of the Vivo corporate offices. We are not accepting remote candida...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Seasonal Retail At Your Service Associate, Orchard Town Center

    Seasonal Retail At Your Service Associate, Orchard Town Center

    Macy's • Westminster, CO, United States
    serp_jobs.job_card.full_time +1
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions. Macy's 4th of July Fireworks, and the wonder of...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    3rd Shift Sanitation Lead

    3rd Shift Sanitation Lead

    CONAGRA • Denver, CO, US
    serp_jobs.job_card.full_time
    Essential Job Responsibilities.Must be able to perform basic math (addition, subtraction, multiplication, division).Must have excellent written and verbal communication. Must be able to stand for ex...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted