Community Resource Navigator

Community Resource Navigator

Reports to the designated Manager (Population Health Care Coordination). Functions as a member of the care coordination team with a primary focus on direct intervention services with individuals and families served by Population Health Care Coordination. Assists patients to receive the services and ambulatory care they need with the goal of managing chronic health conditions. Serves as a link to community-based social and healthcare services, including primary and specialty care as well as community-based organizations and works as an advocate for clients as they navigate these systems. Provides informal coaching, health education and self-management instruction—liaisons between Beacon Care Coordination and community providers.

MISSION, VALUES and SERVICE GOALS

• MISSION : We deliver outstanding care, inspire health, and connect with heart.
• VALUES : Trust. Respect. Integrity. Compassion.
• SERVICE GOALS : Personally connect. Keep everyone informed. Be on their team.

Identifies and enrolls individuals who are in need of healthcare services by :

Assists in the clients care coordination by :

Supports the Care Coordination, Population Health department by :

Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by :

ORGANIZATIONAL RESPONSIBILITIES

Associate complies with the following organizational requirements :

Commitment to Beacon's six-point Operating System, referred to as The Beacon Way :

Education and Experience :

The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a high school diploma (or equivalent). Some clinical training or college-level courses are desired. Certification as a Medical Assistant or other training is beneficial. A minimum of one year of experience in a healthcare or social services setting is required.

Knowledge & Skills :

Working Conditions :

Physical Demands :

Requires the physical ability and stamina to perform the essential functions of the position.

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