Cart Services Driver

Cart Services Driver

The City of Naperville's Public Works Department is currently seeking a part-time (approximately 25 hours per week) Cart Services Driver whose responsibilities include the delivery, pick up, repair, and conditioning of recycling and residential garbage carts. The Cart Services Driver performs a variety of customer service, administrative, clerical, and field duties related to the resolution of resident concerns regarding refuse and recycling cart deliveries and repairs, and may update and edit information in the City's cart program databases.

The anticipated hiring range for this position is $18.5400 - $22.4480 per hour, commensurate with credentials and experience. The Pay Grade for this position is N201.

Duties

Plans routing for refuse and recycling carts that will be delivered or serviced.

Works with clerical and technical staff to investigate and respond to resident concerns regarding the refuse and recycling cart programs. Conducts field investigations, documents findings, and communicates the City's response to residents. Responds to residents regarding cart delivery errors, cart exchanges, and cart repairs.

Assembles and delivers refuse and recycling carts to ensure that customer service priorities are being met.

Assists in accepting, inspecting, and storing the delivery or refuse and recycling from the manufacturer. Reports manufacturer defects and / or shipping damage.

Maintains refuse and recycling cart inventory records and recommends cart re-orders when needed.

Provides daily, weekly, and monthly reports related to cart delivery activities.

Coordinates the repair of damaged carts and obtains repair parts from the cart manufacturer.

Verifies the quantities of carts delivered by the manufacturer.

Updates databases and spreadsheets associated with the cart program.

Provides technical expertise for problem solving with regards to refuse cart quality assurance matters.

Performs all other duties as assigned.

Qualifications

Required :

• A high school diploma or equivalent.
• A minimum of three years of experience in municipal government, customer service, engineering, construction, or a related field required. A Bachelor's Degree may be substituted for the experience requirement.
• A valid State of Illinois driver's license.

Additional Information

The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago. Various publications have named Naperville as one of the best cities in the United States in which to live. The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area. It's also a great place to work! Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package.

Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application. Include all requested education, experience, attachments, and other information when applying. Incomplete applications are subject to rejection. Notifications to applicants will be sent electronically to the email address provided in the application.

The City of Naperville is an E.O.E. The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.