Technical AnalystVirtualVocations • Dorchester, Massachusetts, United States
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Technical Analyst
VirtualVocations • Dorchester, Massachusetts, United States
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A company is looking for a Technical Analyst to develop and maintain applications supporting Field Operations and Dispatch teams.
Key Responsibilities
Drive strategic direction and support for multiple applications within the Field and Dispatch system stack
Provide advanced technical direction for system enhancements to improve end user productivity
Collaborate with IT and Business Operations to ensure alignment of application / process long-term goals
Required Qualifications
5+ years of experience in the telecommunications industry
Bachelor's degree or equivalent practical work experience
Experience with operational and customer service systems within the network & telecommunications sector
Knowledge of IT systems requirements, development, and agile processes
Program / Project Management experience
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Technical Analyst • Dorchester, Massachusetts, United States
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