Help Desk Support SpecialistNALLEY CONSULTING, LLC • Washington, DC, United States
Help Desk Support Specialist
NALLEY CONSULTING, LLC • Washington, DC, United States
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job_description.job_card.job_descriptionExperience with help desk operations and trouble ticketing systems Knowledge of Windows operating systems and O365 environments Ability to perform Tier I-II onsite support Security+ Certification Experience as a Help Desk technician in DoD or industry environments Knowledge of basic system administration principles Ability to triage basic operating systems and networks issues Excellent medical, dental, and vision benefits PTO 11 paid federal holidays Tuition assistance Paid military-reserve leave Paid parental leave for birth or adoption 401k matching up to 5 percent of the base salary Flex time Company-paid short-term disability, long-term disability, and life insurance.
Nalley Consulting is seeking full-time Help Desk Support Specialists in metro Washington, D.C.
Position : Help Desk Support Specialist
LCAT : Mid and Senior
Location : DIA HQ, Washington, D.C.
Required clearance : TS / SCI with willingness to take CI poly
Required experience : At least 8 years for Senior; at least 5 years for Mid.
Desired education : Bachelor's degree
Description :
- Provides in-depth support and leads problem solving and implementation efforts for specific technology products or applications.
- Applies specific functional knowledge and working and general industry knowledge.
- Develops or contributes to solutions to a variety of problems of moderate scope and complexity.
- Works independently with some guidance, and reviews or guides activities of junior employees.
Basic Qualifications :
Additional Qualifications :
ABOUT NALLEY CONSULTING
Nalley Consulting is a Service Disabled Veteran Owned Small Business working with prime partners to staff Department of Defense and Intelligence Community positions. Created by a U.S. Navy intelligence veteran, Nalley Consulting has grown to include multiple IDIQ vehicles in several states.
Nalley Consulting fringe benefits include :
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