TREC - Program Specialist - Enforcement Division

Texas Real Estate CommissionAustin, Texas

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TREC - Program Specialist - Enforcement Division(00050765)

Organization

Texas Real Estate Commission

Primary Location

Texas-Austin

Work Locations

HEADQUARTERS (329-AUSTIN)1700 CONGRESS AVE STE 400Austin78701

Business and Financial Operations

Employee Status

Regular

Schedule

Full-timeStandard Hours Per Week : 40.00

Travel

NoState Job Code : U1570Salary Admin Plan : N / AGrade : 00

Salary (Pay Basis)

3,750.00-4,000.00(Monthly)

Number of Openings

Overtime Status

Non-exempt

Job Posting

Aug 1, 2025, 9 : 07 : 33 AM

Closing Date

Ongoing

Description

JOB VACANCY ANNOUNCEMENT

Program Specialist

TREC Enforcement Division

Job Posting Number : 2506-10-ENF

Monthly Salary : 3,750.00 - $4,000.00

State Classification :

Program Specialist I

Class No. / Group : U1570 / EE00

Location : Austin, Texas

FLSA Status : Non-Exempt

Work Week :

Monday-Friday, 40 hours / week

Flexible work schedule / Hybrid telecommuting

Travel : None

Benefits of Working at TREC / TALCB

Flexible work schedule
Hybrid telecommuting
Work-life balance
96 hours of accrued vacation a year
96 hours of accrued sick leave a year
10+ paid holidays every year
Career advancement opportunities
Free downtown parking
Free comprehensive medical insurance for full-time employees, and the state pays 50% of premium cost for dependents

Job Summary :

The Program Specialist position reports to the Director of Enforcement and performs routine program-specific work researching, analyzing, and investigating backgrounds, including criminal history and other issues such as unpaid judgments and discipline against other professional licenses. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. Explains program specifics and requirements to other staff and the general public.Assists Program Coordinator related to application & fingerprinting program.

Job Duties :

Review and analyze fingerprint results.

Prepare Fitness Determination’s, applications, and renewals for case opening and closing.

Maintain a caseload of pending Fitness Determinations, application, and renewal files.

Disseminate information concerning Enforcement programs and procedures.

Works as a team member within the Enforcement Division and performs other tasks as assigned by the Program Coordinator, Team Lead and Director of Enforcement.

Perform other duties as assigned

Qualifications

Minimum Qualifications :

Bachelor’s degree from an accredited four-year college or university.

Two (2) years of full-time relevant program or office work experience.

Experience working with the public.

Experience answering multi-line phones and providing customer service.

Experience can substitute for education on a year for year basis.

Preferred Qualifications :

Work experience with paperless filing systems

Real estate experience and / or current Texas Real Estate license. (License must be placed on inactive status while employed with the agency.)

Knowledge of general legal practices / procedures.

Knowledge of Chapter 53, Texas Occupations Code.

Experience reviewing and analyzing licenses or researching criminal history for an occupational regulatory agency.

Knowledge, Skills, and Abilities :

Knowledge of the Texas Real Estate License Act and Rules of the Texas Real Estate Commission

Knowledge of general business procedures

Skill in applying tact and diplomacy with others to gain cooperation and compliance

Skill in providing excellent customer service to both internal and external customers

Skill in operating a personal computer with word processing, database, spreadsheet and presentation software

Effective grammar, spelling, punctuation and editing skills

Effective organizational and prioritization skills

Skill in operating standard office equipment including scanner, fax machine, and multi-line phone

Ability to successfully function as a team member and work effectively with team leaders, managers and co-workers

Ability to adapt successfully and quickly to change and deliver quality results in a timely manner

Ability to communicate professionally by phone and email

Ability to work successfully in a dynamic, multi-tasking environment

Ability to accept direction or constructive criticism and adapt as needed

Ability to consistently present a professional image to both internal and external customers

Ability to plan, organize and work independently, as well as within a team environment

Ability to exercise sound judgment and discretion

Ability to quickly learn and apply the rules and laws pertaining to the program

Ability to maintain the highest level of confidentiality

Environmental & Physical Conditions :

Normal office work environment, mostly sedentary in nature. Involves speaking to groups of people. May involve walking; standing; remaining stationary for long periods of time; pulling and pushing; kneeling, stooping and bending; and safely lifting and carrying items weighing up to 30 pounds. Work involves extensive phone usage and repetitive hand / wrist / finger motions while using the computer.

How To Apply :

To apply for this position, complete an on-line application either through the or through .

All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.

Applications will not be considered until all required documentation is received by TREC / TALCB.

For job opening inquiries or to request a reasonable accommodation under the Americans with Disabilities Act please contact the TREC Human Resources by phone at 512-936-3604. Applications must be received by the closing date in order to be considered for this posting.

Additional Application Requirements :

Cover letter and resume detailing how your experience ties to the position

Employment is contingent on passing a criminal background investigation that will permit a candidate to access the Texas CJIS System.

Military Crosswalk Information :

TREC / TALCB provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants should communicate requests for disability-related accommodations during the application process to Human Resources.1-800-RELAY TX (for hearing impaired).

TREC participates in E-Verify and will provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Section 651.005 of the Government Code requires males, ages 18 through 25, to provide proof of their Selective Service registration or of their exemption from the requirement as a condition of state employment.

Applicants who possess a valid Texas Real Estate License will be required to place their license in an “Inactive” status.

Only applicants interviewed will be notified of their selection or non-selection.Resumes will not be accepted in place of a completed application.

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Program Specialist • Austin, Texas