Case Manager II

Are you passionate about creating opportunities for people to thrive

Catholic Charities is the place for you!

Case Manager II

Higher Ground - St Paul

Our Mission

The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community.

Our programs for children families and adults serve more than 25000 people every year. As the need for our services grows Catholic Charities continues to adapt and respond with strategies that prevent poverty meet basic needs in times of crisis and create pathways to greater stability.

WHY YOULL LOVE WORKING HERE :

Join a mission-driven organization that pairs compassion with accountability and hope with action. At Catholic Charities youll be part of a supportive team dedicated to creating opportunity and advocating for justice. We invest in our employees through training mentorship and opportunities for professional growth.

WAGE RANGE : $24.00-$26.50 / hour

JOB SUMMARY :

Catholic Charities is seeking a self-motivated compassionate trauma-informed and culturally aware Case Manager II to join our team at Higher Ground - St Paul.

This position provides direct case management services to individuals experiencing homelessness or housing instability supporting their journey toward stability recovery and independence. The Case Manager II partners with clients to assess needs develop individualized service plans connect to community resources and monitor progress.

They will serve as an advocate for the client and provide education related to services community resources and systemic barriers that impact housing and wellbeing.

ESSENTIAL FUNCTIONS :

Complete intake and ongoing assessments prepare individualized service plans and coordinate services to meet each clients needs.

Support and advocate on behalf of clients to access housing benefits healthcare and other community resources.

Assist with required documentation and ensure case files meet funder and licensure requirements.

Maintain accurate case notes service plans and progress documentation in compliance with Catholic Charities standards.

Provide crisis intervention advocacy and follow-up as needed to promote client safety and stability.

Collaborate with internal teams and external partners to ensure coordinated trauma-informed care.

Educate clients volunteers and community partners on available resources and Catholic Charities programs.

May transport clients as needed to appointments or community services.

Participate in team meetings supervision and professional development opportunities.

Perform other duties as assigned.

MINIMUM QUALIFICATIONS / EXPERTISE :

Bachelors degree in human services or related field preferred with a minimum of two (2) years of experience working with individuals experiencing homelessness housing instability or behavioral health needs.

In lieu of degree three (3) years of directly related experience required.

Demonstrated ability to work respectfully and effectively with people from diverse cultural economic and social backgrounds.

Experience with trauma-informed care motivational interviewing and harm reduction principles preferred.

Additional training education or licensure may be required depending on program needs.

JOB CLASSIFICATION : Regular; Full-Time; Hourly; Non-Exempt

PH YSICAL REQUIREMENTS

CPR

Driving (if transporting clients)

Lifting up to 25 lbs. without assistance

Lifting up to 50 lbs. without assistance

Physically restraining clients

Catholic Charities is an equal opportunity employer.

Job Description Updated : 8 / 13 / 2024.

Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.

Required Experience :

Manager

Key Skills

Project Portfolio Management,Motivational Interviewing,HIPAA,Computer Skills,Intake Experience,Lean Six Sigma,Conflict Management,Case Management,Team Management,Program Development,Social Work,Addiction Counseling

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 24 - 26