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Senior Manager - Solution Delivery (Cary)
Senior Manager - Solution Delivery (Cary)Broadview Solutions • Cary, NC, United States
Senior Manager - Solution Delivery (Cary)

Senior Manager - Solution Delivery (Cary)

Broadview Solutions • Cary, NC, United States
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Important Qualification Requirements

We respectfully request that you only apply if you possess the following critical qualifications :

  • You are local to our Cary NC headquarters and are willing to work in this facility on a full time basis Monday-Friday.
  • You have extensive experience in the Field Service industry supporting IT and / or telecom focused solutions.

About Broadview Solutions

Broadview is a leading provider of IT services catering to both established and emerging industries, bringing a visionary view of technology and the services our customers need to enable them. We build customized delivery models that fit each customers specific needs, while always focusing on efficiency and affordability.

We love our customers, and as a team well do whatever it takes to ensure they love doing business with Broadview.

What were looking for

Broadview Solutions is looking for a motivated and driven individual to grow with our team. This person will place top priority on providing best-in-class service to our customers. A strong sense of ownership and desire for positive outcomes is a must!

We are seeking a Senior Manager of our Solution Delivery team to work closely with our team members and help deliver customer-initiated projects efficiently. This individual will be responsible for overseeing the entire lifecycle of Broadview delivered services, from planning to implementation and management. They will lead cross-functional teams to deliver projects on time and within budget, managing stakeholder relationships, ensuring quality standards, and aligning solutions with business objectives.Critical qualities include excellent communication skills, the ability to develop and maintain strong relationships, and the expertise to operate in a fast paced, dynamic environment. Experience working in the technology focused field services industry is explicitly required.

If this sounds like you, consider joining our team as a Sr. Manager of Solution Delivery.

What we offer

First and foremost, Broadview Solutions offers a positive and supportive work environment. We believe all team members are a valuable part of the organization who contribute to the success of Broadview and our customers.

We believe in a great work life balance! As part of our comprehensive benefits package, Broadview offers a generous time off program to ensure all team members have the opportunity to relax and recharge.

Individual growth is a cornerstone of our organization. At Broadview, you will have the opportunity to obtain knowledge and develop skills that help you progress towards your professional goals. Well help you define a career path within the organization and support your development to achieve those goals.

Position Responsibilities

  • Project oversight : Manage and deliver projects that can be large-scale and complex, ensuring they are completed on time, within budget, and to the required quality standards.
  • Team leadership : Lead, mentor, and manage delivery teams, fostering operational excellence and strategic direction.
  • Stakeholder management : Act as a key liaison with stakeholders, ensuring their needs are understood and expectations are managed throughout the project lifecycle.
  • Strategic planning : Align solution delivery with overall business goals and contribute to the strategic direction for Broadview initiatives.
  • Process improvement : Drive process improvements to enhance the efficiency and scalability of delivery capabilities.
  • Risk management : Identify and mitigate potential risks throughout the project lifecycle.
  • Financial management : Oversee project financials to ensure projects remain within budget and provide accurate financial reporting
  • What Youll Need

  • Strong leadership and team-building skills.
  • Expertise in project management methodologies and tools.
  • Strategic thinking and problem-solving abilities.
  • Strong risk management skills.
  • A deep understanding of business analysis, solution implementation, and IT environments.
  • A strong focus on customer service with a drive to exceed expectations.
  • Ability to communicate clearly and professionally with internal and external parties.
  • An analytical and problem-solving mindset with the ability to respond in a very dynamic environment with constantly changing activities and priorities.
  • Ability to adapt quickly to new projects with differing strategies for delivering services.
  • A collaborative approach to problem solving while operating independently and with a strong sense of ownership.
  • Experience working in the technology focused field services industry is explicitly required.
  • Preferred education Bachelors Degree or equivalent experience
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    Manager Delivery • Cary, NC, United States

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