The Enterprise Applications Manager leads the Enterprise Business Applications team and ensures the stability, governance, and optimization of the organization's ERP ecosystem. This role supports the expansion of a multi-entity healthcare system and oversees daily operations, integrations, system performance, and cross-department alignment.
Key Responsibilities :
Team Leadership
- Manage analysts across HR, Payroll, Finance, Supply Chain, WFM, and technical development.
- Assign work, track progress, evaluate performance, and support professional growth.
- Maintain strong ticket management, documentation, and workflow governance.
ERP Administration
Oversee CloudSuite MT or similar ERP modules (FSM, HR, WFM, Payroll, Supply Chain).Lead upgrades, releases, testing cycles, and environment management.Monitor issues, triage escalations, and ensure timely resolution.Governance & Alignment
Co-lead ERP governance processes, ensuring proper intake and prioritization.Maintain system and application roadmaps with operational stakeholders.Vendor & Project Management
Manage relationships with ERP partners and third-party vendors.Support SOWs, renewals, change orders, budget planning, and related projects.Assist with enterprise growth initiatives and regional expansion.Security & Compliance
Partner with cybersecurity on identity governance, access controls, and risk mitigation.Ensure compliance across HR, Payroll, Finance, and related system functions.Integrations & Technical Oversight
Oversee developers and ensure stability of IPA workflows, interfaces, and data pipelines.Support cross-functional integrations (e.g., WFM to Payroll to Finance).Required Qualifications
5–7+ years in ERP or enterprise applications.Experience with Infor CloudSuite or similar ERP (Workday, Oracle, SAP).Demonstrated team leadership and staff development.Strong understanding of HR, Payroll, Finance, and Supply Chain workflows.Experience managing vendors and system-related projects.Healthcare system experience.Preferred Qualifications
Experience in multi-entity healthcare environments.Familiarity with IPA, ION, and Infor OS.Understanding of revenue cycle, clinical systems, and ERP–EHR integration.Experience establishing governance processes.Strong communication and interpersonal skills.Role Impact
Ensures operational stability across critical financial and HR systems.Reduces organizational risk and supports systemwide growth.Enables leadership to focus on strategy, modernization, and enterprise initiatives.Strengthens team structure, development, and long-term retention.