About the Role :
We are seeking a highly skilled International Airfreight Operations Agent with a strong background in aviation logistics and AOG (Aircraft on Ground) shipments. This role requires an experienced operator capable of handling air import / export shipments with precision, urgency, and full transactional ownership from booking through final delivery.
This is primarily an in-office position in the DFW market , though hybrid flexibility can be offered to the right candidate.
What You’ll Do :
- Manage full-cycle international airfreight shipments , including both import and export processes.
- Handle AOG and time-critical shipments , ensuring rapid response and compliance with aviation protocols.
- Prepare and verify documentation such as Air Waybills (AWB), commercial invoices, packing lists, and AES filings.
- Communicate with airlines, brokers, vendors, and overseas partners to secure bookings and resolve operational challenges.
- Provide accurate quotes directly to customers and manage cost procurement at a transactional level.
- Track shipments proactively, deliver updates, and resolve any service disruptions immediately.
- Ensure compliance with U.S. Customs, TSA, IATA, and international trade regulations.
- Collaborate with internal teams to maintain service excellence and client satisfaction.
Requirements
What We’re Looking For :
3–5 years of experience in international airfreight operations (import / export).Proven expertise in aviation logistics and AOG response handling.Strong understanding of airline routing, schedules, and handling procedures.Familiar with CargoWise, Magaya , or similar TMS systems.Excellent attention to detail, communication, and problem-solving abilities.Able to work independently in a fast-paced, high-urgency environment.Knowledge of Incoterms, IATA regulations, and export documentation required.Preferred Qualifications :
Experience coordinating multi-modal movements tied to aircraft parts or aerospace cargo.Prior vendor and carrier negotiation experience.TSA-certified or familiarity with Known Shipper and screening protocols a plus.Benefits
Why You’ll Love Working Here :
Reputable, customer-focused logistics company with deep expertise in global airfreight and time-critical shipments.Collaborative environment that values autonomy, accuracy, and problem-solving.Strong leadership and team culture emphasizing professionalism and long-term employee development.Modern tools and systems that support efficient communication and shipment visibility.Compensation & Benefits :
Salary : $70,000–$95,000 (based on experience)Medical, Dental, and Vision Insurance401(k) with Company MatchPaid Time Off and HolidaysCareer Growth OpportunitiesSupportive, Team-Oriented Work Culture