Innovation Analyst

Taft is currently seeking an Innovation Analyst to serve our team in Taft's Chicago, Cincinnati, Cleveland, Columbus, Dayton, Denver, Detroit, Indianapolis or Minneapolis office.

We are seeking an Innovation Analyst to support our team in the Chicago, Cincinnati, Cleveland, Columbus, Dayton, Denver, Detroit, Indianapolis or Minneapolis office. All Taft employees operate under a "Client First" philosophy-in all things, we seek to provide exceptional services to our clients. This is an entry-level position.

Duties and Responsibilities :

• Collaborates with lawyers and operations colleagues to help identify innovative solutions that support client services and solutions, including, but not limited to, increasing efficiency, transparency, and access to information.
• Evaluates and understands various legal, client, and business process and innovation needs and opportunities and, along with Client & Innovation Office colleagues, recommend approaches, improvements, and / or solutions.
• Scopes, coordinates, and schedules meetings and demonstrations with vendors, manages the vendor assessment process, and provides clear communication and directions to participants and stakeholders.
• Oversees and supports pilot programs and proof of concepts, including managing internal communications, expectation-setting, scheduling, encouraging adoption, soliciting and documenting feedback, and providing necessary follow-ups and support.
• Onboards new and existing platforms, including user support and coordinates with IT, Training and other key stakeholders to ensure user access, integration, and utilization.
• Collects, consolidates, and keeps updated a list of practice support and client facing applications and tools, including describing (at a high level) the function of the tools and monitoring usage, as well as any Gen AI features they have and how they work.
• Manages Client & Innovation Office's intranet (Insider) pages and keep updated with helpful and accessible information.
• Manages the Client & Innovation Office-led collaboration portals (e.g., HighQ), including creating new sites and site features and providing training and support to internal and external clients.
• Provides Client & Innovation Office team with additional and ongoing support on education and awareness initiatives and user engagement.
• Contributes to documentation recording business problems, anticipated solutions, requirements, constraints, and progress related to innovation initiatives.
• Creates prototypes using low-code or no-code platforms, including Smartsheet, PowerBI, the Microsoft suite, and more.
• Utilizes a variety of information-gathering and sharing techniques such as flow charts, process maps, decision trees, and wireframes. Plan resources, time, and budgets using the same.
• In conjunction with the other members of the Client & Innovation Office and IT, builds and maintains relationships with vendors to maximize existing platforms and to identify new platforms.
• Collaborates and works closely with members of Taft's Client & Innovation Office, General Counsel's Office, IT, Procurement Department, Information Governance, Training, KaRS, and other operations departments on various projects and initiatives.
• Serves as a liaison between legal colleagues and operations colleagues.
• Brings creative energy to discovering, developing, and sharing ideas and solutions with internal stakeholders and socialize the benefits of various tools, platforms, approaches, etc.
• Participates in the assessment and selection of legal technology.
• Stays informed of the state of the legal industry and opportunities for innovation, including major changes coming to the Microsoft Office suite.
• Other duties as assigned.

Knowledge, Abilities, Skills, Interpersonal and Other Requirements :

Education & Experience :

Candidates interested in Chicago should apply here .

Candidates interested in Cincinnati should apply here.

Candidates interested in the Cleveland office should apply here .

Candidates interested in Columbus should apply here.

Candidates interested in Dayton should apply here.

Candidates interested in Denver should apply here .

Candidates interested in Detroit (Southfield) should apply here.

Candidates interested in Indianapolis should apply here.

Candidates interested in Minneapolis should apply here.

Taft is an Equal Opportunity Employer. The information in this posting presents general duties, tasks, and responsibilities but is not intended to be an exhaustive listing. Taft Stettinius & Hollister LLP participates in E-VERIFY .