Retail Account & Operations Manager (Omnichannel CPG)

Retail Account & Operations Manager (CPG)

Our client is a high-growth omnichannel consumer products company with a diverse portfolio of global brands distributed through Direct-to-Consumer eCommerce, Amazon, and national retailers such as Target, Walmart, and Kroger.

They build and scale brands that consumers lovecombining innovation, data, and operational excellence to deliver results across digital and retail channels. Their fast-paced, results-driven culture values accountability, ownership, and teamwork.

The Role :

We're seeking an experienced Retail Account & Operations Manager (CPG) to join our team. Reporting to the Vice President of Sales, this person will manage the operational execution behind our retail businessbridging sales, operations, finance, and supply chain to ensure products flow efficiently from planning to shelf. You'll be responsible for retail forecasting, deduction management, trade spend analysis, and vendor scorecard performance across major customers such as Target, Walmart, and Kroger.

This role acts as the hub between Sales, Finance, Operations, Marketing, and Supply Chain, coordinating with brokers, 3PLs, and manufacturers to deliver accuracy, speed, and service excellence.

What You'll Do :

Retail Forecasting & Demand Planning :

• Own retail forecasts in collaboration with brokers and the supply chain team.
• Translate sales data, promotions, and market insights into accurate inventory plans.
• Align forecasts with production and inventory planning to maintain service-level targets.

Operational Account Management :

Deduction & Trade Spend Management :

Vendor Scorecard Performance :

Cross-Functional Leadership :