SR OFFICE ADMINISTRATOR

Job Details

Level

Experienced

Job Location

Longview, WA

Position Type

Full Time

Salary Range

$25.00 - $28.00 Hourly

Travel Percentage

None

Job Shift

Day

Job Category

Admin - Clerical

Description

Summary : Position provides administrative support to the Service Center in the areas of billing, collections, customer service, purchasing, report generation and analysis, inventory control, payroll, shipping and receiving.

Supervisory Responsibilities : May supervise other administration staff.

Essential Functions : Tasks that must be performed by the person in this job. Reasonable accommodation(s) may be requested to enable individuals to perform the essential functions.

• Ability to continually be organized, multi task, works under pressure / deadlines, in a positive and professional manner.
• Review and update the payroll department on Prevailing Wage for employees falling under this requirement - must have knowledge for both State and Federal.
• Responsible for processing and sending certified payroll.
• Experience or familiarity with conditional / unconditional Lien Releases (contract forms)
• Greet and provide service to customers in person and by phone; answer, route, and manage incoming phone calls in a professional and courteous manner. Transfer phones to answering service during off hours.
• Contact customers by phone, per collection procedures, to arrange for payment on past due accounts in a firm yet courteous manner, per established deadlines.
• Perform accurate and fast data entry to record : payroll hours / billable hours, product & service orders, new warranties, warranty claims, sales, work orders, maintenance contracts, purchases, subcontractor / vendor / customer invoices.
• Manage and balance petty cash and billable vs. payroll hours (work in progress reports).
• Act as dispatcher for technicians to coordinate and schedule customer, vendor, and support personnel service calls, pickups, deliveries.
• Generate, print, analyze, and resolve issues from reports about : sales, purchases, expenses, coding, customer accounts, invoiced but not billed, inventory, etc.
• Manager and order parts, office supplies, restock other office and inventory items.
• Provide administrative support including preparing and sending documents.
• Lock / Unlock property gates and / or building doors, set security alarms morning and evening.
• Other duties as assigned.

Non Essential Functions : Tasks that may or may not be performed by the person in this job.

Qualifications

Education and / or Experience :

Licenses, Certifications :