Insight Global is hiring : Multimedia Technical Analyst in Draper

Insight Global is looking for a Multimedia Technical Analyst to work for a financial client in Draper, UT This role is very high touch and supports audio and video conference meetings. It is a fast paced environment supporting hundreds of events every day. Events can range in complexity from a simple point to point call to a Townhall. You will be producing live events and troubleshooting all audio / video calls. Other duties include :

• Work as a service desk analyst to process multimedia requests such Audio and Video Conferences / events.
• Resolve Audio Conference (AC) and Video Conference (VC) booking issues.
• Set up, monitor and manage audio & video conferences remotely.
• Process email and ticket requests efficiently and in a timely manner.
• Act as an audio conference operator for high profile Operator Assisted calls.
• Coordinate preventative maintenance and troubleshooting for AV infrastructure

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.

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