Account Manager-Fleets

Summary

The Account Manager will serve as the primary focal point for assigned accounts, providing access to PetroCard’s full line of products and fuel solutions, informed by customer needs. The successful candidate will have a solid knowledge of the fuels industry and company’s products and capabilities, and demonstrate the ability to create value and access, provide two-way insights and expertise, anticipate new opportunities, and proactively respond to market and industry changes. This position is based out of our Salem OR location . The ideal candidate for this position will be driven to create value for both PetroCard and our customers by performing the following duties :

Role & Responsibilities :

• Collaborate with assigned sales representative in order to assist growth-of-book and provide support and leads for new business.
• Manage assigned book of business to ensure customer retention and identify growth opportunities.
• Proactive liaison between the company and its customers in order to maximize the value of products and services provided.
• Make ongoing proactive and reactive customer calls and efficiently promote opportunities and resolve issues to ensure a positive relationship with accounts.
• Lead interface with PetroCard’s internal Sales, Supply & Distribution, Finance and Management teams to ensure process, accounting and operational efficiency and integrity.
• Proactively share current customer insights and market knowledge within PetroCard organization.
• Organize and document all communications and account information in CRM and in company intranet files.
• Expedite the resolution of customer problems / complaints and track within CRM.
• Provide regular progress reports and manage tasks on assigned accounts.
• Special projects and reports to be assigned as needed.

Job Requirements

Benefits