Intake Counselor / Admissions

To assess the needs of people seeking an assessment and ensure their referral to the service or resource that best addresses those needs.  To link recipients to appropriate resources or care providers; to admit based on Admission Criteria and Medical Necessity as well as to provide a smooth compassionate admission process for patients and their families. You will also be responsible for completing initial authorizations with insurance companies for the level of care that is needed.

Shift details :   Full-time Monday- Friday

Schedule :  7 : 00AM - 7 : 30PM / Evenings 2 : 30pm-11 : 00pm

About our hospital :

Westborough Behavioral Healthcare Hospital (WBHH) provides psychiatric stabilization diagnosis treatments for Children, Adolescents and Adult populations in both inpatient and outpatient settings. Our goal is to ensure patients and their loved ones feel comfortable and are well informed regarding treatment options.

Our state-of-the-art facility is conveniently located in Westborough near the intersection of Route 495 and Route 9.

Westborough Behavioral Health is transforming mental healthcare and it begins with accessible and effective evidence-based therapy provided by our top-notch team of clinicians. Our Outpatient Therapists provide PHP an IOP services to all patients and their families.

Duties :

• Complete mental heath assessment to determine medical necessity and determine appropriate level of care.
• Provide appropriate referrals and recommendations to patients not meeting medical necessity for inpatient hospitalization.
• Complete initial insurance authorizations for all newly admitted patients
• Provide provisional DSM diagnoses supported by clinical documentation
• Meet with patients and families to review patient handbook, patient rights and discuss informed consent to treat.  Assist patients in reviewing consent forms and completing required documents.
• Supports the departments philosophy for customer service
• Establish and maintain positive relationships with physicians, allied health professionals, and all referral sources
• Performs related duties, as requested
• Upholds the organization's ethics and customer service standards

Salary  $45,760.00 - $60,320.00

Requirements

Benefits

Eligible employees receive a generous benefits package including holiday premium pay, shift differentials, health, dental and vision coverage, 401(K) plan, health & dependent Flexible Spending accounts, generous paid time off, company paid life, short-term and long-term disability coverage, and an employee referral bonus plan.