Essential Duties and Responsibilities
- Achieve all established financial and performance-based metrics as assigned.
- Execute defined communication processes using phone and email to initiate outbound calls, follow-up on sales leads, deliver virtual chemical trainings, and follow-up with customers sales and service partners as needed.
- Provide product and application recommendations to customers to optimize solutions for end users.
- Document customer communications and critical information using Customer Relationship Management Software (CRM), Salesforce.
- Continuously improve sales operations by providing recommendations for process and experience optimizations.
- Support accounts receivable by owning customer communications for past due invoices.
- All other duties as assigned by the management and leadership team.
Qualifications / Requirements :
Bachelors degree in Business, Marketing, Communications or related field required.2+ years experience in high volume outbound telephone & email sales is preferred.Ability and willingness to travel approximately 10-25% of the timeExceptional written / verbal communication at all levels within an organization.Willingness and ability to host in-person and virtual training seminars.Previous experience with CRM, SalesForce, is preferred.Proficient in Microsoft Office (Word, Power Point, Excel, Teams)Ability to work both individually and as part of a team.High level of integrity and strong work ethic.Work Arrangement : Onsite
Pay Range : $60,000.00 - $80,000.00 annually
Bonus Eligible : This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.