Project Coordinator I (India) : Project Management + Product Support

Project Coordinator I (India) : Project Management + Product Support

At User Interviews, we believe that the best companies in the world consistently deliver products and experiences that their customers love. We also believe that the only way to consistently build those products and experiences is to talk to your customers. Watch what they do. Understand why they do what they do. Figure out why they do things that seem irrational. And once you've done that once, do it again. Start having constant conversations. In short, make customers your #1 priority through user research. That's why we exist. We help teams set up those conversations, that research, allowing them to discover and embrace user insights. We specialize in participant recruitment and management because you cannot do good research without good participants, no matter how good your other tools may be. We work with hundreds of companies every month, including user-centric organizations like Atlassian, Amazon, and Spotify.

As a Project Coordinator I, you'll play a pivotal role in managing clients projects and their recruitment needs. Additionally, you will keep our customers happy and excited about our products through excellent communication and support. Candidates must be located in India. This is a full-time role with a working schedule of Monday-Friday, 10 : 30pm-6 : 30am IST.

Primary responsibilities include :

• QA & launch recruitment for our researchers' submitted projects
• Manage the ongoing recruitment and full lifecycle of our researchers' projects
• Handle proactive outreach to researchers regarding their projects
• Cover other team members when they are out of office
• Serve as the product expert, keeping up to date with new product releases and features

Other responsibilities include but not limited to :

Minimum qualifications :

For interviews, must be available 9 am - 5 pm MST (9 : 30 pm - 5 : 30 am IST)

Bonus points :

Benefits :

Why join us?