Senior / Staff Technical Writer

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Senior / Staff Technical Writer

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Block

The Role

As a Senior Technical Writer within Block’s Developer Documentation team, you’ll create clear, engaging, external-facing documentation for developers using Cash App and Afterpay APIs and SDKs. You’ll collaborate with engineers, product managers, and other stakeholders to enhance content quality and delivery. We’re looking for a seasoned writer who’s technically curious, detail-driven, and excited to shape the future of developer experience through AI-assisted documentation.

This role is US or Canada remote friendly.

You Will

Be the owner of technical documentation for external developers, including technical copywriting, code samples, and diagrams.

Author and continuously improve documentation and content in collaboration with engineers, PMs, and others.

Establish team processes around documenting new products and features.

Leverage AI tools to accelerate content creation, improve quality, and streamline information discovery.

You Have

8+ years of experience writing, editing, researching, and planning software documentation.

Excellent skills in grammar, minimalist documentation design, and effective information architecture.

Great teaching skills that translate into amazing written work.

Experience documenting or using APIs and SDKs.

A proactive, self-directed approach and an eagerness to learn new tools – including AI-assisted writing and content workflows.

Ability to work independently as the sole technical writer for multiple documentation sites.

Experience with static site generators, managing docs as code, and markup standards.

Demonstrated ability to plan and lead major initiatives, such as the launch of new documentation resources, large-scale content revamps, and cross-functional initiatives.

Even Better

Comfortable experimenting with AI-based content generation and automation.

Familiarity with developer tools, CI / CD workflows, or software engineering concepts.

Background in a fast-paced, distributed, or startup environment.

Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.

We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions.

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