Bond Operations Processor
We are currently seeking a Bond Operations Processor for our Physical Processing team. In this role, you will be responsible for managing the retrieval, processing of all bond assets from the vaults. An ideal candidate will have excellent communication skills, attention to detail, and excellent time management.
Key responsibilities include :
- Performing bond processing activities for corporate trust customers.
- Using established procedures to ensure the accurate and timely processing of bonds.
- Providing internal and external customer service.
- Reviewing account transactions to assess appropriateness.
- Researching problems or issues that arise and performing corrective processing to resolve issues. Tracking and gathering information for statistical reporting.
- Suggesting processing improvements.
- Ensuring legal requirements for special transactions are satisfied.
Basic qualifications include :
High school diploma or equivalent.Three or more years of experience in transaction processing.Preferred skills / experience include :
Demonstrated clerical, key entry, and customer service / relation skills.Well-developed ability to identify and resolve problems.Ability to work under pressure and manage multiple tasks.Excellent communications skills, both written and verbal, for communication will be via email and phone with administrators, team lead and clients.Excellent attention to detail and organizational skills.Proficient computer skills, especially Microsoft Office applications.Location expectations are onsite 5 days per week with a working schedule of 8am-5pm Monday-Friday.