Owner Services Manager

Descripción del empleo

JOB SUMMARY

This position leads and is responsible for the functions related to all owners, their agents and representatives in regard to their owned unit within the confines of the property. This position is responsible for all forms of communication with all owners, coordination of owner visits to property, use of their unit and directs and participates in condition inspections of same with support from AOAO, HSKP and UIM leaders. OSM is responsible for organizing and coordinating unit renovation projects.

Provide high-level administrative support by conducting research, preparing statistical reports and meeting minutes, handling information requests, employee functions, and performing clerical functions for all department heads at the property.

Must be able to read, write, speak in Japanese

Salary range is $65,000 - $70,000

QUALIFICATIONS

• High School degree / diploma. Some college preferred.
• Real Estate licenses preferred. Condominium / Resort background preferred.
• 3-5 years of managerial experience in the hospitality field or property management.
• College degree preferred, but not required
• Must be able to identify and analyze customer's needs and wants to meet and exceed their expectations through various resources.
• Must be able to lead, direct, work independently with minimal supervision and make administrative decisions.
• Must be able to work flexible hours in order to assist with familiarization tours, site inspections, travel (interisland, national and international), attend company sponsored events, and entertain clients.
• Must have working knowledge of hardware and software applications to include Windows Office applications including Excel, Word, PowerPoint, Publisher and Microsoft Outlook e-mail.
• Ability to read and interpret financial reports.

CORE WORK ACTIVITIES

JOB RESPONSIBILITIES

MANAGEMENT ACTIVITIES

PHYSICIAL REQUIREMENTS

WORKING CONDITIONS

#imvwro

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.