IT Help DeskBC Tech Pro • Linthicum Heights, MD, United States
serp_jobs.error_messages.no_longer_accepting
IT Help Desk
BC Tech Pro • Linthicum Heights, MD, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionPerforms basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers. Provides support to client identified VIPs Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. Perform Install / Move / Add or Change (IMAC) activities. Perform all assigned desk-side support activities Display outstanding technical and professional services skills at all times Meet - established customer service satisfaction levels and other operational / customer service metrics as outlined in established guidelines Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair Understands and follows all documented service operations policies and procedures. Other duties or certifications may be assigned to meet business needs Typically requires technical school certification or equivalent of 2-4 years of relevant experience Certifications and / or Qualifications : Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware systems Understanding of ITIL methodologies A+ certification is desired May require additional customer-specific certifications or training as required Excellence in communication and customer-facing skills Strong oral, written and interpersonal skills Ability to follow instructions and processes with minimal instruction Ability to lift and or move various computer equipment up to 50 lbs. Must own a basic repair kit Additional requirements may exist if offer of employment is extended
Job Description
This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment.
- This is a full-time, onsite position.
- Benefits include Health, Dental Vision and 401k.
- Pay starts at $20.50 per hour
Responsibilities :
Qualifications : Qualifications
Education and Experience :
Skills :
Additional Information
All your information will be kept confidential according to EEO guidelines.
serp_jobs.job_alerts.create_a_job
It Help Desk • Linthicum Heights, MD, United States
Job_description.internal_linking.related_jobs
Job Category : Information Technology.Minimum Clearance Required to Start : TS / SCI with Polygraph.Percentage of Travel Required : None.
Exciting Opportunity : Join Our Innovative Team!.Be a part of our ...serp_jobs.internal_linking.show_more
Are you ready for a rewarding opportunity with a company who values your contributions? We are currently looking to hire a Help Desk Specialist to support our very mission-focused customer.In this ...serp_jobs.internal_linking.show_more
Baltimore, MD - Baltimore, MD US (Primary).IT Project Manager - Professional Services Line of Business.Leisnoi Enterprise Solutions, LLC.
Call Center Environment, providing detailed call / problem doc...serp_jobs.internal_linking.show_more
As a Field Help Desk Technician, playing a pivotal role in ensuring seamless IT support.In this dynamic position, you'll spend 50-100% of your time at a key customer site, delivering top-notch help...serp_jobs.internal_linking.show_more
This is a contract-to-hire opportunity.This is an in-office opportunity in Baltimore MD.The Help Desk Manager plays a critical role in leading day-to-day IT support operations while driving long-te...serp_jobs.internal_linking.show_more
Peraton is hiring an IT Specialist to support one of our government customers.You'll be responsible for delivering professional, high quality services directly to end users, providing both remote a...serp_jobs.internal_linking.show_more
Our client is looking for a Tier 1 Specialist to sit in Woodlawn, MD who will be responsible for supporting government customers locally and throughout the country.
This individual will also be resp...serp_jobs.internal_linking.show_more
DecisionPoint Corporation is seeking a.The Help Desk Support Technician will work in a Call Center environment, providing detailed call / problem documentation of reported incidents utilizing the Cha...serp_jobs.internal_linking.show_more
Patriot, LLC is looking for a Helpdesk Specialist to join our team for support at the on-site location in Annapolis Junction, MD.
This position includes flexible shift work that rotates based on cus...serp_jobs.internal_linking.show_more
As a Field Help Desk Technician, playing a pivotal role in ensuring seamless IT support.In this dynamic position, you'll spend 75% of your time at a key customer site, delivering top-notch help des...serp_jobs.internal_linking.show_more
One Fine Family is built on a simple belief.Proudly based in Baltimore for more than 60 years, we've grown into a family of brands united by that purpose.
One Fine Chicken delivers "Better Chicken f...serp_jobs.internal_linking.show_more)
The Level 2 IT Specialist / Support Analyst is responsible for providing advanced technical support, troubleshooting system, and maintenance across Holly Poultry’s corporate, warehouse, and retail op...serp_jobs.internal_linking.show_more
At Quevera, we don't just offer jobs-we provide opportunities to be part of a dynamic, forward-thinking community that fosters innovation, collaboration, and personal growth.You'll work with indust...serp_jobs.internal_linking.show_more
Annapolis Junction, MD (+Junction+MD+USA) -ACS.Athenix Solutions Group is looking for multiple Help Desk Specialists for a large program in the Annapolis Junction, MD area.The Help Desk Specialist ...serp_jobs.internal_linking.show_more
Position Title : IT Service Desk Technician.Location : Baltimore, MD Hybrid (.This role requires onsite presence 3 days / week).
IT Service Desk Tech responsibilities may include but are not limited to : ...serp_jobs.internal_linking.show_more
Role : Help Desk Specialist (Senior).Location : Baltimore, MD 21202 - Hybrid role.Utilize knowledge and technical expertise of computer systems and general network and infrastructure administration s...serp_jobs.internal_linking.show_more
Help Desk Technician .Baltimore, MD - Baltimore, MD US (Primary).Experienced (Non-Manager) .Information Technology .IT Project Manager - Professional Servi...serp_jobs.internal_linking.show_more
Baltimore, MD - Baltimore, MD US (Primary).IT Project Manager - Professional Services Line of Business.Leisnoi Enterprise Solutions, LLC.
Call Center Environment, providing detailed call / problem doc...serp_jobs.internal_linking.show_more
Help Desk Specialist
CACI International • Linthicum Heights, MD, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Help Desk Specialist
Kaizen Approach • Linthicum Heights, MD, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Help Desk Technician
Leisnoi Inc • Baltimore, MD, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Field Service Desk Technician
OmegaCor Technologies • Millersville, MD, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Help Desk Manager
Jobs for Humanity • Baltimore, Maryland, USA
serp_jobs.job_card.full_time +2
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
IT Helpdesk Specialist
Peraton • Baltimore, MD, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Tier 1 Help Desk Technician
Insight Global • Windsor Mill, MD, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Help Desk Support Technician
DecisionPoint | Cortek • Gwynn Oak, MD, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Help Desk Specialist
Patriot, LLC • Annapolis Junction, MD, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Service Desk Technician
latitude • Millersville, MD, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Tier 2 Help Desk - Onsite (44949)
MASTER- HOLLY POULTRY • Baltimore, MD, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Tier 2 Help Desk (Hanover, MD)
Anne Arundel Workforce Development Corporation (AAWDC) • Baltimore, MD, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.new
Help Desk Specialist
Quevera • Annapolis Junction, MD, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Help Desk Specialist
Athenix Solutions Group, LLC • Annapolis Junction, MD, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
IT Service Desk Technician
InstantServe LLC • Baltimore, MD, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Help Desk Specialist (Senior)
TechnoGen • Baltimore, MD, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Help Desk Technician
Leisnoi, Inc. • Baltimore, Maryland, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Help Desk Technician
Leisnoi Incorporated • Baltimore, MD, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted