Maitre’dMott 32 Vegas Management • Las Vegas, NV, US
Maitre’d
Mott 32 Vegas Management • Las Vegas, NV, US
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job_description.job_card.job_descriptionGreet all guests with professionalism, warmth, and hospitality reflective of the Mott 32 brand. Manage guest arrival and seating with a focus on flow, timing, and maximizing the guest experience. Anticipate guest needs and preferences, addressing requests or concerns promptly and courteously. Maintain a polished, confident presence at the host stand and throughout the entrance area. Build relationships with returning guests and VIP clientele, ensuring personalized service and recognition. Oversee daily reservations through platforms such as SevenRooms or OpenTable, adjusting seating charts and pacing as needed. Coordinate closely with management, servers, and the bar to ensure smooth table turns and efficient flow. Monitor, update, and manage waitlists, quote accurate wait times, and communicate effectively with guests. Collaborate with management on special seating requests, large party bookings, and private dining arrangements. Lead, train, schedule, and support the host / guest services team to ensure consistent, exceptional performance. Maintain high standards of grooming, communication, and professionalism among all front-door staff. Provide coaching and performance feedback to team members as needed. Ensure host stand procedures, opening / closing tasks, and communication standards are followed. Uphold brand standards for service, hospitality, cleanliness, and organization at the entrance / host area. Ensure accuracy when managing guest notes, dietary restrictions, allergies, and VIP profiles. Assist with coordinating special events, buyouts, and high-volume nights. Maintain effective communication with the management team regarding guest feedback, operational challenges, and opportunities for improvement. Minimum 5 years of progressive experience in high-volume fine dining or luxury restaurants. Experience in reservation systems such as Sevenrooms or Opentable. Strong leadership, communication, and team-building skills. Experience in wine service, preferably court of masters standards. Proven ability to maintain high standards under pressure while ensuring consistency and efficiency. Strong food and beverage product knowledge Ability to work nights, weekends, and holidays as required. We offer attractive remuneration package and long-term career development opportunities to the right candidate. We are an equal opportunity employer. The information provided by you will be treated in strict confidence and used for recruitment purpose only. All personal data collected during the application process will be kept for 12 months after its completion and will be destroyed thereafter. Powered by JazzHR
The right candidate :
- The Maître D’ at Mott 32 Las Vegas is the ambassador of the guest experience, responsible for delivering a warm, seamless, and sophisticated arrival and departure journey.
- This role oversees the host team, manages all aspects of reservations and guest flow, and ensures that every guest is welcomed with the elevated hospitality that defines the Mott 32 brand.
- The ideal candidate brings exceptional poise, communication, organization, and leadership, and thrives in a high-volume, luxury dining environment.
Job Responsibilities :
Job Requirements :
Please send your full resume with current and expected salary by clicking "Apply".
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