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PATIENT CARE COORDINATOR

PATIENT CARE COORDINATOR

MMI Holdings, LLCConcord, NC, US
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Job Description

Job Description

Description :

We’re a family-oriented company, that’s been in business 30+ years, who believes in work / life balance and has an inviting culture with great benefits. So don't wait, come join our family!!

We Offer :

  • Excellent Employee Benefit Plans (Medical, Dental, Vision, Retirement, etc.)
  • Company Paid Basic 20k Life Insurance Policy and Long-Term Disability
  • Lucrative Paid Time Off Plan
  • Paid Training
  • Great Culture and Team Spirt
  • Team Building and Corporate Events

Basic Job Skills Needed :

  • Responsible for executing order processing (order intake, verification of benefits, records imaging, and customer relations).
  • Collect, evaluate, and submit all documentation necessary for DME pre-authorization, billing, and patient copays.
  • Interact with sales representatives, Healthcare providers and office staff, and patients to obtain required documentation when applicable.
  • Track orders to ensure accuracy and timeliness of delivery for billing.
  • Negotiate payment terms for equipment and supplies with patients utilizing sales techniques to gain patient acceptance during indirect sales process.
  • Adhere to all corporate policies and procedures related to the Company’s Corporate Compliance / HIPAA Programs. Ensure established practices are compliant with Medicare, CHAP, and other regulatory agencies.

    • Requirements :

    Applicant Requirements :

  • Experienced in processing DME (Durable Medical Equipment) orders.
  • Excellent verbal and written communication skills.
  • Knowledge of all aspects of payor systems including private / commercial, self-insured employers, workers compensation, and Medicare / government programs.
  • Strong knowledge of Medicare Supplier Standards, ICD9 (ICD-10) Coding and DMEPOS Coding protocols, electronic billing transmittal requirements.
  • Highly structured approach with attention to detail and proper documentation of all work.
  • Adaptability to handle changing priorities in a high volume, fast-paced work environment.
  • Intermediary experience in Microsoft Office Suite of products (Word, Excel, PowerPoint & Outlook).

    • Drug screen / Background check required

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    Patient Care Coordinator • Concord, NC, US