Resource Innovations is seeking an Engineering Lead to join our growing team in Kentucky. As an Engineering Lead with Resource Innovations, you will assist commercial and industrial utility customers identify and implement energy-saving projects ( upgrades to the facility’s lighting, HVAC, refrigeration, compressed air, process equipment systems) by providing end-use customer account management, project identification, evaluation, and management services for utilities. Engineering Leads work directly with utility client account managers and their commercial and industrial customers to promote the program, drive participation, and maximize achieved energy savings to achieve program goals. The Engineering Lead collaborates with the engineering and business management teams to deliver of a complete suite of program services to our clients.
Resource Innovations (RI) is a women-led energy transformation firm focused on impact . Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.
Duties and Responsibilities
Provide program-level support to the client, customers, and contractors
- Think big picture and support the goal to influence customers to be energy efficient
- Demonstrate emotional intelligence and listening skills, and make wise recommendations / decisions quickly, despite ambiguity
- Serve as a trusted advisor and communications liaison to external teams (utility representatives, utility customers and contractors) and internal teams (business management and engineering)
- Earn and maintain client and customer trust to continually build relationships and implement energy savings recommendations
- Develop a strategic sales plan with strategies and tactics to maximize the delivery of savings for your service area
- Maximize program participation, identify project opportunities, provide immediate program, business, and technical services to customers
- Proactively find and deliver value – anticipate current and future program needs whenever possible
- Track outreach interactions and forecasted projects in a CRM
- Proactively manage projects that begin to stagnate and take appropriate action to close the project
Assist customers in identifying and managing projects
Identify energy-saving projects through discussions with customers and contractors, review of available information (, BAS screenshots, controls sequences, PIDs, drawings, and nameplate photos), on-site visits, etc.Recognize opportunities to involve engineers to assist with project identification for more complex systemsEffectively screen opportunities to ensure project eligibility and viabilityCommunicate the value of identified projects to motivate and influence the customer’s decision-making processAssist customers in prioritizing and managing the collection of identified energy-saving opportunitiesEliminate customer barriers to project implementationOther duties as assigned.
Requirements
Academic degree in engineering, or similar technical discipline4+ years of work experience in applicable application engineering, sales or outreach position, highly desirableA strong understanding of mechanical and electrical systems for commercial and industrial facilities : HVAC, lighting, motors, compressed air, refrigerationAbility to distill complex ideas into concise conversation / emailsExcellent communication and presentation skillsAbility to develop customer relationships effectively and easilyDemonstrated proficiency with Microsoft Office 365 suite of programsAbility to work remotely and manage multiple projects while meeting deliverable deadlines and budgetsMust be able to travel locally (within Kentucky) up to approximately 40% of the timeInterest in sustainability and passionate about making a meaningful impact on the environmentPreferred skills, education and experience
Mechanical engineering degreeCEM, CEA, or CBCP or similar credentialsPE - Mechanical Engineering in HVAC and Refrigeration or Thermal and Fluid SystemsCRM softwareBenefits