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End User Support Specialist II
End User Support Specialist IIStewart • Glendale, Wisconsin, USA
End User Support Specialist II

End User Support Specialist II

Stewart • Glendale, Wisconsin, USA
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At Stewart we know that success begins with great people. As a Stewart employee youll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report and a 2025 Top Workplace by USA Today. We are committed to helping you own develop and nurture your career. We invest in your career journey because we understand that as you grow so does our company. And our priority is smart growth by attaining the best people investing in tools and resources that enable success and creating a better home for all.

You will be part of an inclusive work environment that reflects the customers we serve. Youll be empowered to use your unique experiences passion and skills to help our company and the communities we serve constantly evolve and improve. Together we can achieve our vision of becoming the premier title and real estate services company.

Stewart is a global real estate services company providing title insurance settlement underwriting and lender services through our family of companies. To learn more about Stewart visit information can be found on . Get title industry information and insights at Follow Stewart on Facebook @StewartTitleCo on Instagram @StewartTitleCo and on LinkedIn @StewartTitle

Job Description

Job Summary

Central information technology organization providing the network infrastructure hardware software and enterprise services for offices to run their business. Provides network and database administration device management and administers processes services and technical support for hardware and software for both the organizations internal and external clients.

Job Responsibilities

  • Provides a high level of customer service and timely technical support for end-user computer and networking issues to ensure end-user productivity
  • Responsible for the installation configuration and ongoing functionality of desktop computers peripheral equipment and software
  • Troubleshoots and responds to situations where standard procedures have failed in isolating or fixing equipment or software problems and performs restorative and maintenance actions either remotely or at end-user location to resolve end-user problems
  • Typically resolves issues referred by help desk support
  • Follows standard procedures and guidelines
  • Understands how assigned duties relate to others within the team and how the team integrates with related teams
  • Impacts own team through the quality of the support provided
  • Recognizes and solves typical problems; selects solutions from established options
  • Communicates moderately complex information in routine situations typically within own team
  • Works under general supervision with limited ability to modify approach
  • Individual contributor having no supervisory responsibilities; manages own workload
  • Performs all other duties as assigned by management

Education

  • High school diploma required; Bachelors preferred
  • Experience

  • Typically requires 2 years of related work experience
  • Equal Employment Opportunity Employer

    S tewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process please contact us by email at .

    Pay Range & Benefits

    $47808.46 - $79680.78 Annually

    The base salary range provided is consistent with similar roles at the Company. The base salary range is not an absolute but a guide and actual offers will be based on the individual candidates knowledge skills education experience location market conditions and other compensation components. Depending upon all of the preceding considerations the base salary may be lower or higher than the stated range.

    Stewart offers eligible employees a competitive benefits package that includes but is not limited to a variety of health and wellness insurance options and programs paid time off 401(k) with company match employee stock purchase program and employee discounts

    Required Experience :

    IC

    Key Skills

    Children Activity,Access Control,Human Resources Administration,Government,Actuary,Hydraulics

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Yearly Salary Salary : 47808 - 79680

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    User Support Specialist • Glendale, Wisconsin, USA

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