Enrollment Communications and Technical Specialist

Description

The Enrollment Communications and Technical Specialist will join a dynamic enrollment team working across the offices of Admission Financial Aid and the Center for Career Development in partnership with Marketing and Communications. This individual will coordinate and manage enrollment-related communications for the division to deliver targeted personalized communications that help meet enrollment goals for recruitment and retention and further advance the Colleges history of enrolling talented classes. This position will also assist with the ongoing development of the Technolutions Slate CRM.

This position reports to the Director of Enrollment Operations.

Major Areas of Responsibility

Work collaboratively with points of contact across the Enrollment division to develop communication materials and strategy in keeping with College branding guidelines

Serve as project coordinator for all print and digital communications and be a liaison with the College Marketing and Communications Office

Create digital and print content to aid in the recruitment and enrollment process

Leverage Slate to deliver targeted effective communications

Help develop necessary Slate tools (events portals queries etc)

Help develop the strategy and program plan for student outreach programs partnering with colleagues on their execution

Help manage our comprehensive strategic communications calendar

Ensure the website and intranet pages are kept up to date

Manage content and deadlines for third-party recruitment platforms

Stay up to date on trends and best practices in enrollment communications

Limited travel

Some nights and weekends for recruitment events (e.g. : fall and spring Open House)

Manage the ZeeMee engagement platform

Develop content for and manage presence of social media channels (Instagram Facebook and Tiktok)

Supervise student communication interns

Other duties as assigned

Requirements

Minimum Qualifications

Bachelors degree is required

One to two years of experience in marketing and communications with demonstrated success in designing interactive and engaging content

Ability to meet deadlines manage multiple priorities and work independently

Ability to work collaboratively as part of an inter-office cross-disciplinary team

Adaptability and versatility in the face of competing priorities demands and deadlines

Excellent organizational skills attention to detail and accuracy

Core Competencies

Excellent written and verbal communication skills

Strong interpersonal skills; able to establish collaborative working relationships at all levels and across offices

Graphic design experience

Experience using mail merges and report generation

Knowledge of HTML and CSS preferred

Dependability flexibility

Proficient at project management experience with a project management tool preferred

Experience working with a CRM or relational database preferred

Innovative problem solver

Positive attitude driven and an energetic team player

Service and team orientation

Good judgment and discretion with ability to maintain confidentiality

Takes initiative and values curiosity

Goal-oriented

Fosters an inclusive and supportive working environment

Additional Information

This is a full time exempt level position with a salary range of $50000-$54000. The College is committed to providing competitive market pay for its employees. The College also offers a competitive benefits package for full-time staff including :

10% College contribution to the 403(b) Retirement Plan (1 year wait waiver available)

This position may be eligible for a hybrid work arrangement - upon hire candidates will need to live within commuting distance

Condensed summer 4-day work week

Tuition & Education benefits

Wellness programs & ongoing Training and Development opportunities

Generous paid time off

The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity in the workplace.

To review our Employee Benefit Options please go to : INSTRUCTIONS :

In your cover letter please reflect on how your professional and personal values align with the Mission of the College of the Holy Cross to form individuals of integrity and purpose who are committed to the flourishing of all.

Review of applications will begin as received and continue until the position has been filled.

The College also provides reasonable accommodations to qualified individuals with disabilities during the hiring process in compliance with law. To request an accommodation via email at emailprotected or by calling .

Required Experience :

IC

Key Skills

Dhcp,SQL,Active Directory,VOIP,VMware,Customer Service,Windows,Trouble Shooting,Java,VPN,Sharepiont,hardware,Dns,Technical Support,Software Applications

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 50000 - 54000