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Database Engineer II - AMZ9082412

Database Engineer II - AMZ9082412

AmazonSeattle, WA, US
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Database Engineer Ii

Employer : Amazon Web Services, Inc.

Offered Position : Database Engineer II

Job Location : Seattle, Washington

Position Responsibilities :

  • Provide advanced remote technical support to customers by responding to difficult technical inquiries related to large and production critical issues to propose solutions to and / or resolve root causes of cloud network and / or system issues.
  • Lead and oversee documenting corner case scenarios and troubleshooting of workflows in AWS internal knowledge databases, and create tutorials, how-to videos and other technical materials for the AWS customer community.
  • Navigate and configure complex Linux / Windows systems and troubleshoot difficult issues.
  • Apply advanced knowledge of information science and technology to perform difficult network troubleshooting of Amazon services using tools and technologies, including TCP / IP, DNS, DHCP, routing, switching, LAN / WAN, traceroute commands, iPerf, dig commands, and / or cURL.
  • Execute migrations of existing on-premise environments to AWS Cloud, grow clients' existing cloud architecture by onboarding them onto new AWS services and provide maintenance support by providing complex technical assistance.
  • Analyze products and report on support performance metrics to measure support success, service performance and drive customer facing platform improvements.
  • Act as a liaison between service development team and support engineering team, communicating customer feedback through tech sync meetings for product and service improvement.
  • Participate in bug bash events to identify straightforward bugs and improve documentation to support overall customer experience.
  • Execute customer code assessments and support customers in code development to deploy customer applications on the AWS cloud.

Position Requirements :

  • Bachelor's degree or foreign equivalent degree in Networking, Information Technology, Computer Science, or a related field and three years of experience in the job offered or a related occupation.
  • Must have three years of experience in the following skills : (1) performing Linux or Windows Systems administration; (2) performing network administration using at least two of the following : (a) DNS, (b) DHCP, (c) TCP / IP, (d) Load Balancing, (e) HTTP (f) NAT (g) BGP, or (h) software-based (IPSEC & SSL) VPN solutions; (3) experience in at least one of the following : (a) working with database administration technologies MySQL, Oracle, PostgreSQL, or MS-SQL; (b) working with NoSQL technologies DynamoDB, Redis, MongoDB, or Cassandra; (c) working with ETL tools in managing data workflow jobs; or (d) performing Hadoop system administration using Hive, Spark, HDFS, Presto, Yarn, Sqoop, Python, or shell scripting.

    • 100% telecommuting permitted, work may be performed from anywhere in the U.S.

    Amazon.com is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

    40 hours / week, 8 : 00am-5 : 00pm, Salary Range $124,700 / year to $168,800 / year.

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    Database Engineer • Seattle, WA, US