Data Entry & Enrollment Clerk
Our partner is seeking a Data Entry & Enrollment Clerk tojoin our team. This role is primarily focused on data entry and document processing, with some customer interaction by phone or email.
You’ll play a critical role in ensuring member enrollment records are accurate, complete, and compliant with internal guidelines. You will also be reaching out to prospective members to gather missing information and provide support.
Why is this role great :
- A great company to have on your resume
- Work for a company with a commitment to making sure their employees have a healthy work-life balance
- Current employees describe the culture as positive and supportive
- Have a mostly remote work set-up with some on-site requirements. Equipment is provided for remote work
Pay for this position is $20 / hour
Responsibilities :
Accurately input and manage large volumes of data related to member enrollmentFollow detailed procedures to ensure data quality and complianceIdentify and resolve discrepancies in documentation or informationContact prospective members to collect missing information or clarify detailsDeliver exceptional service and support, even in challenging situationsQualifications :
1 year of experience handling high-volume data entry with a strong attention to detailComfort making outbound phone calls to gather or verify informationClear, empathetic communication skills, especially when explaining complex topicsCustomer service experience, especially resolving issues with professionalismMust have a professional remote working space