OPERATIONS DIRECTOR, FULFILLMENT CENTER OPERATIONS

Operations Director, Fulfillment Center Operations

Outbound Operations : Pick, Pack, and Ship Coordinates with Senior Operations Managers to implement quality control processes that ensure the accuracy of each order handled by the fulfillment center. Oversees outbound operations across all shifts. Supports the development of fulfillment center best practices for product distribution in line with organizational standards. Oversees outbound activities for a nonsortable manual sortable fulfillment center.

Inbound Operations : Unload, Receive, Haul, and Stock. Reviews analysis provided by Senior Operations Managers and coordinates with ICQA teams to ensure necessary product inventory levels are maintained. Oversees inbound operations across all shifts. Supports the development of fulfillment center best practices for inventory receiving, unloading, and storage in line with organizational standards. Oversees inbound activities for a nonsortable manual sortable fulfillment center.

Performance Monitoring : Monitors performance across inbound and outbound operations across all shifts. Responsible for performance monitoring across all operations within a nonsortable manual sortable fulfillment center. Inbound / outbound performance monitoring includes establishing effective controls to achieve goals, standards, budgets, and key performance indicators to support Walmarts organizational strategy. Manages a profit and loss statement and delivers on performance and financial targets. Monitors performance dashboards and conducts ad hoc analyzes to evaluate the performance of the fulfillment center, provides feedback to Senior Operations Managers. Allocates resources and ensures appropriate staffing and workload levels to meet business demands. Develops fulfillment transportation and storage standards to ensure an organized and efficient storage environment.

Process Improvement : Reviews, analyzes, and provides process improvement feedback to Senior Operations Managers. Recommends and delivers training to associates on continuous improvement and performance enhancement activities for all fulfillment center operations. Drives continuous improvement and performance enhancement activities and oversees implementation of Lean strategies and processes across a nonsortable fulfillment center.

Compliance and Quality Management : Supports strategic leadership for an automated sortable fulfillment center to achieve key performance metrics and regulatory obligations and operational standards. Provides strategic leadership for a nonsortable manual sortable fulfillment center to achieve key performance metrics and all regulatory obligations and operational standards.

Collaboration : Collaborates with Senior Operations Managers as well as external teams for example Fulfillment Engineering, Supply Chain Management, Transportation Operations to ensure optimization of capacity and delivery management. Supports and collaborates with other functions at Walmart such as HR, Maintenance, and ICQA to achieve objectives.

People Development : Ensures associates receive learning and development opportunities for example training, mentoring. Coaches team members and provides feedback to enhance skills, knowledge, and work performance. Mentors Senior Operations Managers and less experienced associates. Provides overall direction by analyzing business objectives and customer needs, developing, communicating, building support for, and implementing business strategies, plans, and practices. Analyzing costs and forecasts and incorporating them into business plans, determining and supporting resource requirements, evaluating operational processes, measuring outcomes to ensure desired results, identifying and capitalizing on improvement opportunities, promoting a customer environment, and demonstrating adaptability and sponsoring continuous learning. Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps, recruiting, selecting, and developing talent, supporting mentorship, workforce development, and succession planning, and leveraging the capabilities of new and existing talent. Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices, developing consequences for violations or noncompliance, and supporting the Open Door Policy. Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives, engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives, and supporting associate efforts in these areas.

Respect the Individual : Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, creates opportunities for all associates to thrive and perform. Respect the Individual : Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence. Respect the Individual : Attracts and retains the best talent, empowers and develops talent, and recognizes others contributions and accomplishments.

Act with Integrity : Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmarts goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us, creating a sense of belonging, eliminating waste, participating in local giving. Act with Integrity : Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.

Serve Our Customers and Members : Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop and applies the EDLP and EDLC business models to all plans. Serve Our Customers and Members : Makes decisions based on data insights and analysis, balances short and long-term priorities, and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.

Strive for Excellence : Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes. Strive for Excellence : Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Minimum Qualifications

Bachelors degree in Business, Supply Chain Management, or related field and 5 years experience in supply chain operations or related field OR 7 years experience in supply chain operations or related field. 4 years supervisory experience.

Preferred Qualifications

Developing and managing profit-and-loss statements and budgets, monitoring regulatory compliance, and analyzing financial / operational data, Managing multiple functional areas within a warehouse or logistics network, Supervisory experience, Supply Chain Operations Masters : Business, Masters : Supply Chain

Primary Location

5259 W 500 N, MCCORDSVILLE, IN 46055-5552, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.