Service Desk TechnicianYale University • New York, NY, United States
Service Desk Technician
Yale University • New York, NY, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionBachelor's degree in Computer Science or equivalent work experience Experience with Service Desk ITSM software Ability to give extensive phone and able to handle high volume of calls Well organized and detail oriented to handle complex tasks and assignments Excellent MS 365 skills - Outlook, Teams, OneDrive, Word, Excel and PowerPoint. Excellent Windows Operating System skills Good basic printer skills Strong Windows Operating System troubleshooting knowledge
Job Title : SERVICE DESK TECHNICIAN ( Only W2 Consultants)
Location : Long Island city, NY
Duration : Long Term
Responsibilities :
- Address Service Desk phone and email requests, generating, resolving and routing service requests accordingly.
- Perform PC and printer troubleshooting to determine true nature of problem.
- Successfully interpret and capture information for classifying requests.
- Properly route requests requiring additional approval.
- Configure, rollout and ongoing usability of computers, peripheral equipment and software within established standards and guidelines.
- Troubleshoot hardware and software problems utilizing documentation, online assistance and other staff members when necessary.
- Works with Network Infrastructure and Server Support staff as appropriate to determine and resolve problems received from clients.
- Take ownership of tickets assigned to ensure proper follow-up and follow through on issues.
- Lifting and transporting computer equipment (i.e. desktop, laptops, and printers).
Required Skills :
serp_jobs.job_alerts.create_a_job
Service Desk Technician • New York, NY, United States
Job_description.internal_linking.related_jobs
Job Type : Officer of Administration.The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, e...serp_jobs.internal_linking.show_more
The Service Desk Technician role is responsible for providing advanced technical support to resolve escalated issues from Level 1 support.
This position requires a strong technical background, excel...serp_jobs.internal_linking.show_more
The Service Desk Technician provides first-line IT support within a federal contractor environment ensuring reliable access security and functionality of end-user systems and applications.The ideal...serp_jobs.internal_linking.show_more
Service Desk Technician (Support Desk, Desktop Support, Helpdesk Engineer) - Tier 2.We are in search of a proficient and motivated Service Desk Technician to join our team.The ideal candidate will ...serp_jobs.internal_linking.show_more
Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exch...serp_jobs.internal_linking.show_more
We are conducting a search for a Deskside Support Technician with a ComptTIA A+ or equivalent certification.The ideal candidate will have a minimum of 2 years of experience in providing support to ...serp_jobs.internal_linking.show_more
The Service Desk Technician will perform remote diagnostics with key customers to determine root cause and resolve enterprise system issues.
They will remotely troubleshoot hardware and firmware, in...serp_jobs.internal_linking.show_more
As a Help Desk Technician at BelovED Community Charter School, you will play a vital role in ensuring the smooth operation of our educational technology infrastructure.
This position will be respons...serp_jobs.internal_linking.show_more
As a Help Desk Technician at BelovED Community Charter School, you will play a vital role in ensuring the smooth operation of our educational technology infrastructure.
This position will be respons...serp_jobs.internal_linking.show_more
The entry-level Service Desk technician will manage Enterprise tickets across internal and external case management systems.
Primary responsibilities include assigning, updating, and escalating cust...serp_jobs.internal_linking.show_more
Service Desk Technician At Five Rivers IT, we build and service reliable IT infrastructures for midsized businesses.Five Rivers IT has been growing at a consistent rate of 30% a year for the ...serp_jobs.internal_linking.show_more
The Kings County District Attorneys Office (KCDA) is one of the largest prosecutors offices in the country and is committed to developing and implementing innovative prosecutorial strategies that w...serp_jobs.internal_linking.show_more
Vantage Point Consulting - on behalf of a leading professional services firm.Vantage Point Consulting is seeking a.The ideal candidate will be an experienced IT support professional with strong cus...serp_jobs.internal_linking.show_more
Water Street, 7th Floor, New York, NY 10004 .New Yorkers by uniting communities through care.We believe that Health care is a right, not a privilege.
If you have compassion and a collaborative sp...serp_jobs.internal_linking.show_more
Our Corporate team may not provide direct care, but we still touch people's lives in a very real and substantial way.The services we provide contribute greatly to the overall patient and member exp...serp_jobs.internal_linking.show_more
The Service Desk Technician role is responsible for providing advanced technical support to resolve escalated issues from Level 1 support.
This position requires a strong technical background excell...serp_jobs.internal_linking.show_more
Help Desk Support Technician II.Full Time; Regular; Non-Exempt.Fortune) has been working for over 57 years in service to our mission : to support successful reentry from incarceration and promote al...serp_jobs.internal_linking.show_more
UNIVERSAL Technologies is seeking an IT Help Desk Technician for an on-site role in Long Island City, NY.May change to a hybrid schedule after 90 days.
Candidates with an active LinkedIn preferred.T...serp_jobs.internal_linking.show_more
Service Desk Technician
Columbia University • New York, NY, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Service Desk Technician
Dynamix.tv • New York, NY, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Service Desk Technician
Trillion Technology Solutions • New York City, New York, USA
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Service Desk Technician
She Recruits, LLC • Hackensack, NJ, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Service Desk Technician
NYC Health Hospitals • New York, NY, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Deskside Support Technician
SourcePro Search, LLC • New York, NY, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Service Desk Technician
ZT Systems • Secaucus, NJ, United States
serp_jobs.job_card.permanent
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Help Desk Technician
BelovED Community & Empowerment Academy Charter Sc • Jersey City, NJ, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Help Desk Technician
BelovED Community & Empowerment Academy Charter Schools • Jersey City, NJ, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Service Desk Technician
Sunrise Systems • Secaucus, New Jersey, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Service Desk Technician
Five Rivers IT, Inc. • Fair Lawn, NJ, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Help Desk Technician
City of New York • New York City, New York, USA
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Help Desk Technician
Vantage Point Consulting Inc. • Hackensack, NJ, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Service Desk Technician
MetroPlus Health Plan • New York, NY, United States
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Service Desk Analyst
Metropolitan Jewish Health System • New York, NY, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Service Desk Technician
Dynamix • New York City, New York, USA
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Help Desk Support Technician II
The Fortune Society • Long Island City, NY, United States
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
IT Help Desk Technician
Universal Technologies • Long Island City, NY, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted