Director, Account Management

The CSC ServiceWorks Story :

CSC ServiceWorks is the leading provider of commercial laundry and air-vending solutions across the United States and Canada. With nearly a century of experience and over one million machines in operation, we serve more than 40 million consumers annually through our pay technology platforms, technology-enabled services, and trusted client partnerships.

Our team of 2,300+ professionals supports a wide range of industries, from multi-housing and universities to convenience stores and hospitality, delivering reliable equipment, innovative technology, and responsive service.

At CSC, we’re in the business of making things work, connecting people with technology while empowering communities, clients, and team members to thrive. Our values of trust, respect, and integrity guide everything we do, and our focus on community impact keeps us grounded in purpose-driven innovation.

Overview :

Primary responsibility for partnering with regional clients to provide account management and grow business within defined account base.

Key Job Responsibilities :

• Manage a book of Business. Selling and negotiating our services.
• Contribute to the Company strategy through the development of specific account sales plans to support strategic regional business
• Monitor and evaluate account opportunities
• Manage account prospects and build customer relationships through development of sales / marketing plans and maintenance of key national account information
• Communicate to / work with VP to resolve unique customer concerns / issues
• Schedule regular visits with accounts to facilitate future renewal discussions
• Match services with account needs. Demonstrate knowledge of customers, industry, competition, and pricing
• Maintain data in the CRM. Schedule appointments, follow-ups, and maintain accurate contact information

Benefits & Perks :

CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.

What we’re looking for :

Required Education & Experience :

Required Knowledge, Skills, and Abilities :

Required Knowledge, Skills, and Abilities :

technical procedures, financial reports, legal documents, or governmental regulations

Physical Requirement :

CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran or other protected status.

CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.